0333 202 9802

At British Gas, 0333 202 9802, we work hard to provide products and services that are helpful for all our customers. The same goes for our website and our app. We want everyone to be able to use this site and app - including people with sight, hearing, physical and any other disabilities.

This advice applies to Wales. See advice for See advice for England , See advice for Scotland. The ratings are calculated using information from different sources, including Citizens Advice, Energy Ombudsman and the suppliers. More details. Check the full table to compare more energy suppliers' customer service. Find out how the scores are worked out. Telephone: Email: customerservices britishgas.

0333 202 9802

This is an unofficial number we are not associated with British Gas. Calls to this number cost 7p per minute, plus your operators access charge. This is a call connection service, you can also contact British Gas for free on , or find help by visiting their website here. Known for being the biggest energy provider in Britain, British Gas provides energy for over 11 million homes. Our Diverse Energy team has worked tirelessly in order to deliver you with all the British Gas contact numbers that you need. Based in England, you can call them during normal working times- the lines are open from 8am until 6pm in the week and 8am until 6pm on Saturday. If you need to call to join, query your tariff or make a complaint then find the phone number below. Many customers get hold of the main contact number for British Gas and wait for the customer services to place you through to the required expert. You can bypass this process with all the numbers available here, with that said, if you are uncertain on which number to call, telephone their customer services and they will help you with all general enquiries. That law called for the merger of all area gas boards and from this merger the British Gas Corporation was born. In the British Gas Corporation was privatized and in broken up into several constituent parts which gave us the British Gas we know today.

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Now that things are back to normal, so are we. Our engineers are here to help with anything your home needs — from simple fixes to much-needed upgrades. We still want to keep everyone safe though. We can help with all types of jobs in England, Scotland and Wales. Please access your account online or via the British Gas app to book an appointment. If you need an emergency appointment, please call Our call centres are busier than usual helping customers transfer over from recently failed suppliers. Please help us keep our phone lines free for vulnerable customers and emergencies by doing what you can online. IMPORTANT: Please let us know if anyone in your household has tested positive for Covid, has symptoms of Covid or is self-isolating, so we can take proper safety precautions to protect you and our engineers during their visit. Please call if you need an emergency appointment.

0333 202 9802

Prefer to talk? Give us a call on and speak to our UK based business energy experts. With so many energy suppliers available to your business, it can be hard to decide which to choose when your energy plan is up for renewal. British Gas Business could be a great choice for your next business energy deal , as they have fantastic sustainability options as well as a wide range of tariffs and prices to suit every business, from the large to the small. British Gas is the UK's leading energy supplier; they provide gas and electricity to more businesses than any other supplier.

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This website and our app is partially compliant with the Web Content Accessibility Guidelines version 2. This can be done in numerous ways, over the telephone, e-mail [email protected] or via post. Once you are connected to an interpreter, let them know you would like to talk to British Gas. They have put all the measures in to make it a smooth process that can hopefully rectify any issues. It was last reviewed on 17th February Find the specific number from this page and save yourself time and hassle. Other plans though, require a direct debit, you can set this up by calling the billing department today. Scroll through the different phone numbers and pick the board most likely to deal with your query- there are numbers for cancellations, complaints, switching energy and more. Yes, you can utilise the main telephone number at the top or find one more specific to switch to British Gas. They are open between 8am and 8pm from Monday to Friday, and 8am until 6pm on Saturday. Necessary Always Enabled. Calls to this number cost 7p per minute, plus your operators access charge. They have a whole team with an easy process to help you make the switch and it can be done over the phone.

Just go to their main website and check the top right-hand corner for more information. Calls to and numbers are usually included in a mobile or landline call plan.

You can bypass this process with all the numbers available here, with that said, if you are uncertain on which number to call, telephone their customer services and they will help you with all general enquiries. It was last reviewed on 17th February Keep a record of all complaints and be sure to contact an ombudsman if you are still unsatisfied. Customer service contact details for British Gas Telephone: Email: customerservices britishgas. Call the billing phone number if you need to make a one-off payment or set up a direct debit. They have put all the measures in to make it a smooth process that can hopefully rectify any issues. But you should check this with your new energy company and if left unsure simply call the cancellation number and let them know you are leaving. At British Gas, we work hard to provide products and services that are helpful for all our customers. You will start to see these improvements as we release new versions of the app, with the aim of making it fully accessible by the end of Home Consumer Your energy supply Compare energy suppliers' customer service. Fuel Mix The fuel mix is the percentage of energy sources used by this supplier. Your feedback will help us give millions of people the information they need. Yes, you can utilise the main telephone number at the top or find one more specific to switch to British Gas.