Account.live.com

Home Home. You see account.live.com following error message when you're trying to sign in to Xbox:. This means that there's a problem with your Microsoft account. Solution 1: Check the Xbox status, account.live.com.

This step assumes you've tried Reset a forgotten Microsoft account password , but your attempt wasn't successful. If you already tried this but it didn't work, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Microsoft will review your answers and respond within 24 hours.

Account.live.com

Edit your gamertag or avatar, update your Xbox settings, find and add friends, and more. Set screen time, update content restrictions, and stay on top of incoming friend requests. Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Xbox Game Pass Ultimate includes online console multiplayer, hundreds of high-quality games for console, PC, and cloud, and an EA Play membership, all for one low monthly price. With Microsoft Rewards, playing games, watching movies, and having fun with Xbox means real rewards in your pockets. Start earning today. Easily share game clips and screenshots, chat, and get notifications from your phone or tablet. Plus, play games from your console. Set up new game alerts, explore the Game Pass catalog, and download games to your console or PC anytime, anywhere. Streaming limits apply.

Check the Xbox status page, account.live.com. Streaming limits apply. List old passwords you may have used.

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These instructions are for personal Microsoft accounts. If you sign in with a work or school account, go to your Account portal. Sign in. Tip: If you don't have a Microsoft account, you can select " No account? Create one!

Account.live.com

Select Reset password below. Reset password. Enter the email address, phone number, or Skype name you use to sign in then select Next. Type the security code into Verify your identity , then select Next. If you need help with your work, school or Entra password, go to Microsoft Online password reset.

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We can't expedite this process. Get the most out of Xbox with our family of apps. Streaming limits apply. You can use any active email account, even one belonging to a friend or relative. If you recently bought a new one, try to get the hardware ID from your old console. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Experience the best in competitive and cooperative online gaming with Xbox Game Pass Ultimate or Core. Make sure you get the ID from a console you use a lot. Home Home. Any more feedback for Microsoft? Any additional feedback?

If you want to change a known password, see Change your Microsoft account password instead. If the "Enter password" window is still open select Forgotten your password?

Microsoft security. If you updated all of your security info, that update will take 30 days. Plus, play games from your console. Terms and exclusions apply. Easily share game clips and screenshots, chat, and get notifications from your phone or tablet. Did this resolve the issue? You see the following error message when you're trying to sign in to Xbox:. Explore subscription benefits, browse training courses, learn how to secure your device, and more. Is it possible that you moved or changed your name? For more details about security info, see:. It can be a lengthy process as it's designed to ask questions about your account that only you can answer. Related topics. If you recently bought a new one, try to get the hardware ID from your old console. Think about passwords that you use on other accounts that you may have used here.