Amazon batteries

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Amazon batteries

Like most Americans , he was used to ordering whatever he needed on the site and having it show up at his front door days later. A few nights later, he was sitting on the couch in his Buffalo, New York, apartment when he heard a sound like a gunshot. The lithium-ion battery in the laptop sitting next to him had ignited, setting his couch on fire. Battery cells were flying all over the living room, leaking acid. Later, he was treated for first-degree and chemical burns. His computer and hardwood floor were destroyed. Curious about what had happened, Jones went back online to try to contact the seller and alert Amazon to the problem. Scrolling through reviews, he realized other buyers were reporting fires from the same item. But Amazon seemed unconcerned, he told me: Customer-service representatives treated his report like a new one each time he called, asking for his name, the order number, and the story of what had happened over and over again. Amazon would not put him in touch with the seller and never assumed blame for the fire. What did I really expect?

This is partly because you can buy almost anything on Amazon, including counterfeit and dangerous goods. Cookies on GOV. Close X.

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Skip to main content of over 20, results for "batteries". Results Check each product page for other buying options. Or fastest delivery Fri, Mar Climate Pledge Friendly. Products with trusted sustainability certification s. Learn more. Product Certification 1.

Amazon batteries

Free returns are available for the shipping address you chose. You can return the item for any reason in new and unused condition: no shipping charges. The Nordic Swan Ecolabel certified products meet requirements on chemical usage, resource consumption, greenhouse gas emissions and biodiversity. With a guarantee of 12 years in storage, you can rest assured they'll be ready when you need them. Duracell guarantees these batteries against defects in material and workmanship.

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Hide this message. There is one way, though, that lawyers think they can hold Amazon accountable. Even when it sets your couch on fire. But if the company could be held liable for everything it sold, it would have to sell far fewer things. The product does not meet the requirements of the General Product Safety Regulations Story continues below advertisement. His computer and hardwood floor were destroyed. Posted January 26, am. A Samsung spokesman directed me to a product page that warned consumers against charging individual cylindrical lithium-ion batteries. Amazon declined to discuss any of these specific cases, but has denied the allegations in court filings, saying it was not the seller of these products. There was also no discharge cut-off voltage, making it possible for the battery to overcharge and overheat. Kyle Wiens, a co-founder of iFixit, which provides tips on how to repair devices, said the answer is no. The Federal Aviation Administration has reported a few hundred incidents of smoke, fire, extreme heat, or explosions involving lithium-ion or unknown batteries in flight cargo or passenger baggage. Generally, Amazon has been slow to take down products that are alleged to be dangerous, copyright-infringing, or counterfeit, even after being alerted to a problem. More on Canada.

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Full Menu. But if multiple sellers are listing the same product, those products are stored in the same bin at Amazon, Kaziukenas said. George Kerchner is the executive director of the Portable Rechargeable Battery Association, which represents manufacturers. The Amazon team, working from November to January , found 17 hoverboard fires and explosions in the United States, according to emails cited in the complaint; Amazon then required employees to work the day after Christmas to monitor hoverboard safety issues, according to the appeal. Scrolling through reviews, he realized other buyers were reporting fires from the same item. Trending Now. You have accepted additional cookies. Many lithium-ion batteries are produced in China—where it can be difficult to monitor what materials are used and whether corners have been cut in the manufacturing process—and by companies that are working quickly to avoid copycats, which can lead to unclear instructions and botched construction. He called Gillette customer service, which asked him to read a number from his package and then confirmed that they were counterfeit. Search Submit search Quick Search. As the legal battles continue, consumers are still buying products that could be dangerous. What went wrong? Subscribe here. Sponsored content.