Apple genious bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, apple genious bar, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. It also provides option to chat or call a support person. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time.

Apple genious bar

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories. If your issue doesn't need a Genius Bar visit certain software issues you'll be given the option to speak to an agent by live chat or phone call, which you can select by tapping whichever method you'd prefer. If your issue requires a visit to a Genius Bar, you'll see an option to Bring in for Repair. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. You'll now see a list of your nearest Apple Stores with a Genius Bar. If your location is incorrect or if you'd prefer to search somewhere else, you can search by city or ZIP code in the search bar at the top. Once you've found your preferred store, tap the store's name to continue. On this page, you can choose your preferred appointment time and date , before tapping Reserve to confirm your appointment.

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To start the conversation again, simply ask a new question. Posted on Feb 19, AM. It will also provide you with other options, however if you select a hardware problem, it should take you right to the appointment screen. You also have the choice to call the store in question and make your appointment over the phone. Page content loaded. Feb 19, AM in response to twowiseguysmom.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices.

Apple genious bar

Before you bring your device in or send it to Apple for service, follow these steps to help protect your personal information and save time on your repair. Prepare your device for service. If you're bringing your device in for service. If you're sending your device to Apple for service. Never give your Apple ID password, device passcode, or account security details to anyone else. For some software support, you might be asked to enter your device passcode or Apple ID password. Always remain present while the technician has access to your device. Depending on whether you're bringing your device in or sending it, you can find additional steps in the next sections. If your device is unresponsive or you otherwise can't complete some of the steps, do as many as you can.

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An expanded search page will appear. You can use the app for this process , too. Need tech support? How do I make a Genius Bar appointment? Related stories. View in context. Share Facebook Icon The letter F. Shop online with a Specialist Reserve an in-store shopping session. Sugar Susan L. Click Contact Apple Support for help. Enter your phone number if you'd like to receive confirmation and updates by text. Read next. Currently, Apple offers the Genius Bar for technical support, and has Creatives — software trainers — available at all times to answer less technical questions. Dale was previously a presenter and editor in China, where he also worked as a copywriter for OnePlus at its Shenzhen HQ.

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Based on your location, you'll see a list of your nearest Apple Stores with a Genius Bar. Choose the device that's giving you trouble, and follow the instructions to describe the issue you are having. Shop by appointment. Sugar Susan L. Retrieved 31 August They offer personal support when customers have problems or questions relating to their Apple products. Most portable computer repairs and all desktop repairs are performed in-store and completed overnight or within a few days. Hardware repairs Apple. If it's something a Genius Bar can help you with, you'll have the option to choose the Apple Store closest to you or one with the most convenient appointment availability. Ron Johnson , the former senior vice president for retail, often referred to the Genius Bar as the "heart and soul" of the Apple Store. Sign in. You also have the choice to call the store in question and make your appointment over the phone. We recommend speaking to Apple by phone or chat if possible, as this might save you a lot of time. Tweet your questions to AppleSupport. Tech support station for Apple retail stores.