At&t problems

Thursday was caused by a software update gone wrong, at&t problems, according to preliminary information from two sources familiar with the situation. Sources have told ABC News that there was nothing nefarious or malicious about the at&t problems. The disruption prompted federal agencies to investigate whether the outage was caused by a cyberattack.

It's akin to class-action lawsuit settlements , for which consumers must often apply to receive any financial benefit. More from Personal Finance: This IRS issue is 'the biggest, most consistent problem' for taxpayers Major airlines raised fees for checked bags Credit cards have 'never been this expensive'. Impacted prepaid customers "will have options available to them," Stankey said, though didn't elaborate. I want to make sure I get the credit,'" he added. Consumers who don't want to call customer service may also be able to interface with a provider's online portal or chatbot for speedier resolution, he said. Of course, phone and internet companies apply such credits voluntarily, Breyault said.

At&t problems

.

ET, the U.

.

At the disruption's peak, between 8 and 9 a. The company did not share information on why the outage may have started, or how many customers were affected. The outage figures reported by Downdetector, largely based on submissions from users , may not be accurate. ABC News reported that federal officials found "no indications of malicious activity," quoting from a confidential memo the network had obtained. The memo reportedly reflected an assessment by the U. The Federal Bureau of Investigation and Department of Homeland Security are working with the tech industry to help investigate the cause of the outage, John Kirby, the White House's national security communications adviser, told reporters. But again, I want to be careful. We won't know until an investigation has been completed.

At&t problems

The number dipped before spiking again to more than 50, outages around 7 a. In the next hour, the number again climbed to 71, Customers of Verizon and T-Mobile also reported outages, but both companies said that they had not suffered an outage directly, but that customers could have had issues trying to connect with those using another carrier. Brian Cheung. We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company said in a statement. Marlene Lenthang. Rob Wile. In today's White House news conference, John Kirby, the assistant to the secretary of defense for public affairs, told reporters that the FBI and Department of Homeland Security were assisting the Federal Communications Commission with its investigation into what caused today's outage.

Tubesafari com

The Federal Communications Commission in January proposed a rule that would require rebates for consumers who face programming blackouts on cable or satellite television subscriptions. A cellular tower is seen on Feb. Down Detector is likely reflecting challenges our customers were having attempting to connect to users on other networks. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future," the company said in a message on its website. Some customers experienced issues this morning when calling or texting with customers served by another carrier. In turn, officials urged callers to contact emergency services by alternative means. Full Story. Bay Area man's year-old email account gone during password reset. Consumers who don't want to call customer service may also be able to interface with a provider's online portal or chatbot for speedier resolution, he said. They don't have to apply refunds automatically. We are continuing to monitor the situation," a Verizon spokesperson said.

Based on an initial review, the company thinks the outage "was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack," it said Thursday evening.

Full Story. Here's what to know and how to watch. Hundreds of pets living in deplorable conditions rescued in Hollister. Key Points. See full list of the Oscar nominations. Cybersecurity and Infrastructure Security Agency CISA reported, according to a confidential memo obtained by ABC News, that "the cause of the outage is unknown and there are no indications of malicious activity. Please check back for updates. Bay Area man's year-old email account gone during password reset. Watch Now. I want to make sure I get the credit,'" he added. Manage MyDisney Account. They don't have to apply refunds automatically. The Oscars are almost here. The disruption prompted federal agencies to investigate whether the outage was caused by a cyberattack. A cellular tower is seen on Feb.