Bailey nelson warranty

Naturally, delivery times can vary depending on your prescription and the contents of your order. Please contact our customer service representatives if you have any questions or concerns regarding your order at hello baileynelson, bailey nelson warranty.

FREE multifocal lenses with one pair from our Everyday range. In store only. Your glasses will usually be ready within business days Mon-Fri from order placement, depending on your prescription and what you've ordered. Each prescription is reviewed by our online dispensing team before processing to ensure it is correct and in date. If there are any problems, they'll get in touch with you at the email address provided on your order. Incomplete or incorrect information will unfortunately cause delays to our standard shipping times. Once your items have shipped, you'll receive an email with the parcel tracking number from Australia Post.

Bailey nelson warranty

Expected delivery time varies according to what you have purchased. Your prescription order will be delivered to you within working days Mon-Fri from the date the order is processed, depending on your prescription and what you've ordered. Each prescription is reviewed by our online dispensing team before processing to ensure it is correct and in date. If there are any problems, they'll get in touch with you at the email address provided on your order. Incomplete or incorrect information will unfortunately cause delays to our standard shipping times. Once your items have shipped, you'll receive an email with the parcel tracking number from Royal Mail Tracker While we do our best to ship as soon as possible, our delivery dates are estimates, not guarantees. During peak periods such as the holiday season or sale periods, some delays may occur. Non-prescription optical frames are processed via our optical lab with "real-look" lenses and will be delivered within working days. Stock requested from our lab will carry the same lead time as prescription orders. In the event of a stock delay in our warehouse, we'll be in touch as soon as possible with an updated delivery estimate. Colour us confused, but understanding. If you are returning a product from outside the UK, then you are responsible for shipping at your own cost and we will only return a product where it arrives undamaged to our returns address. For that reason, we will only accept returns of contact lenses where the product box is entirely unopened, even if there are smaller boxes inside.

If we do so, you will be informed on the billing period, cost and duration of your subscription before you agree to the subscription, bailey nelson warranty. Territory-specific warranties and guarantees required by law Australia.

Expected delivery time varies according to what you have purchased. That means any pair of glasses, sunglasses or contact lenses will all qualify for free shipping. Your glasses will usually be ready within business days Mon-Fri from order placement, depending on your prescription and what you've ordered. Each prescription is reviewed by our online dispensing team before processing to ensure it is correct and in date. If there are any problems, they'll get in touch with you at the email address provided on your order. Incomplete or incorrect information will unfortunately cause delays to our standard shipping times. Once your items have shipped, you'll receive an email with the parcel tracking number from Australia Post.

FREE multifocal lenses with one pair from our Everyday range. In store only. We love to hear from you guys! For any general enquiries, or if you need assistance for buying online - simply click on our chat widget in the bottom right of the screen. This will open up a support widget on the website for you to ask a question or chat with one of our customer service team members if they're online. Our live chat hours are typically Monday - Friday 9am - 5pm. If no one is online, there's an option leave a message for us or request a callback. You can also email us at info baileynelson. We always endeavour to get back to you within 2 business days. Ordered something in one of our boutiques?

Bailey nelson warranty

FREE progressive lenses with one pair from our Everyday range. In store only. Your glasses will usually be ready within business days Mon-Fri , depending on your prescription and what you've ordered. Each prescription is reviewed by our online dispensing team before processing to ensure it is correct and in date.

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We reserve the right to cancel any codes or modify the price or offer to which the bearer would otherwise be entitled for any reason and without any notice. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Once your items have shipped, you'll receive an email with the parcel tracking number from Australia Post. During peak periods such as the holiday season or sale periods, some delays may occur. By redeeming your voucher through Bailey Nelson you agree to these charges where relevant for your prescription, and agree to provide a valid prescription with current expiry period. You agree to indemnify us and hold us harmless for any claims arising out of your use of the Content. To inform us of a potential infringement, email hello baileynelson. If you buy a multifocal or progressive lens Product for the first time and you are not able to adapt to wearing them, contact us and we will:. Product use instructions for sunglasses, prescription lenses and readymade spectacles 5. They also have to last for a reasonable period of time. We offer a one-year manufacturer's warranty on all our products; unfortunately this does not cover any damages incurred by mishandling, accidents or misuse. Nonetheless, our business also moves pretty fast so we may update these terms from time to time without any notice. Excessive exposure to heat or storing your glasses in hot environments may damage the lens surface coatings b Avoid excessive rubbing of the lens and avoid corrosive materials i.

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Resell or make any commercial use of the Site or any Site content. Stock requested from our lab will carry the same lead time as prescription orders. Disclaimer: all delivery dates exclude bank holidays and weekends and are estimates only and not a guarantee. Product use instructions for sunglasses, prescription lenses and readymade spectacles. This does not affect our liability for death or personal injury arising from its negligence, nor for fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law. That means any pair of glasses, sunglasses or contact lenses will all qualify for free shipping. If the subscription is for prescription products, you must inform Bailey Nelson if your prescription changes or becomes expired to ensure that we can deliver the best quality eyecare to you. In addition to the above, the Consumer Rights Act protects consumers by giving them certain guaranteed rights when they buy goods and services. Non-prescription Blue Light Filter orders take approximately working days. Non-prescription optical frames are processed via our optical lab with "real-look" lenses and will be delivered within working days. Non-prescription sunglasses and accessories ship from our Sydney warehouse, and typically take business days.