Book genius bar

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone book genius bar, or email if your problem is software-based, book genius bar.

When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. So the next time something goes wrong with your Apple gear, keep his tips in mind:. The person or people on point are typically positioned by the doors, have an iPad in their hands, and have their heads up as they look around for customers to help. Make an appointment. By not having to sit, wait, and watch others get helped ahead of you, it helps to alleviate a major frustration of getting tech support—all the time it can take.

Book genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat or email. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. There are many service providers that Apple trusts with support. Bring your device to one near you. Visit us online or give us a call to begin the process of sending your device to an Apple Repair Centre. Most Apple products are eligible to send in for repair. Get help with Apple services or software.

Use profiles to select personalised content. Post Visit us online or give us a call to begin the process of sending your device to an Apple Repair Centre.

Unlike virtually every other tech company, Apple offers relatively fast and convenient face-to-face technical service for the full range of its consumer products. Each Genius Bar is staffed by what Apple calls Geniuses — customer service technicians trained and certified by Apple. Here's everything you need to know about how to use the Genius Bar and even how to pursue employment there. Apple's Genius Bar is a technical support service that can perform a wide variety of repairs and services on iPhones , MacBooks, Apple Watches, and other devices. If you make an appointment online before visiting an Apple Store, Apple will assess the problem and have a very good idea about whether your device can be serviced on-site or if more substantive repairs will be needed. Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices.

Book genius bar

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered. Speak to an Apple expert now. Get real-time assistance from an Apple expert right on your computer or mobile device. You can call us immediately or at your convenience, or you can schedule a time for us to call you. Follow Apple Support on Twitter. Tweet your questions to AppleSupport. There are many service providers that Apple trusts with support.

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For some topics, the Apple site doesn't offer a Genius Bar appointment as an option. Elevate your everyday with our curated analysis and be the first to know about cutting-edge gadgets. Some repairs, like damaged laptop screens and motherboards, for example, may require depot service. Click Go. You can opt-out at any time. Feel free to try them if you like; they may work and save you a trip. Mail Visit us online or give us a call to begin the process of mailing your device to an Apple Repair Center. You'll now see a list of the devices linked to your Apple ID. Read next. I used to think the iPhone Plus was useless — but I was wrong.

Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based.

Measure advertising performance. Newsletter Sign Up. Take your anger elsewhere. To find your closest Apple Store or another authorized service provider, enter your zip code or let your browser access your Current Location. More from Lifewire. Follow the instructions and sign in using your Apple ID. Copy Link. Feel free to try them if you like; they may work and save you a trip. We look forward to welcoming you to our stores. Share Facebook Icon The letter F. For issues which warrant a Genius Bar visit, you'll see the option "Bring in for Repair". Thanks for letting us know!