delta airlines customer service

Delta airlines customer service

If you require additional assistance at the airport, delta airlines customer service, onboard your flight, when traveling with a caregiver, and when contacting the TSA or DOT, we can assist. Review the ways that we can help as you travel. Our teams work hard to make sure you receive the excellent service you expect, even if you need extra accessible assistance at the airport or on your flight.

Delta Air Lines intends to ensure that your air travel experience will encompass, to the best of our abilities, the most comprehensive customer service possible. We have outlined our responsibilities and how we will fulfill them in key points, known as our Customer Commitment. We will disclose on our website, at the ticket counter, or when you call our reservation center to inquire about a fare or make a reservation, that the lowest fare offered by Delta to the general public for the itinerary you have requested may be available elsewhere, if that is the case. Please note our commitment is to help match you with the best fare product that meets your specific travel needs, which may not always be the lowest fare available. At your request, our Reservation Specialists will quote you the lowest published fare that we offer for the specific airports and type of itinerary that you request. We do not search for or quote fares for other itineraries. When shopping on delta.

Delta airlines customer service

We understand that your plans may change, which is why you can make changes or cancel your flight online prior to departure. Visit My Trips to make changes to your flight s any time before your travel date. As a reminder, some tickets may be subject to a cancellation charge or be non-changeable after expiration of the Hour Risk-Free Cancellation Period. This means you have up to 24 hours after booking to cancel your ticket for any reason and receive a full refund with no change or cancellation fees. Basic Economy tickets purchased for travel originating in the United States and Canada remain non-refundable and non-changeable. Basic Economy Award Tickets are also non-refundable and non-changeable; you may cancel for a charge in miles which is deducted from the value of your ticket, and the remaining mileage balance will be redeposited into your SkyMiles account. Visit the Baggage and Travel Fees page for more information. While Delta has eliminated change fees for Main Cabin and above tickets originating from the United States, Canada, Europe, Africa and the Caribbean, there may be times when your new flight costs more than your original. In that case you would need to pay the difference in price. For tickets where travel begins outside of these regions, change fees may apply depending on your point of origin and type of ticket. Additionally, Basic Economy fares are non-changeable and non-refundable in most cases. For added flexibility for Basic Economy travel, if you cancel you may be eligible for a partial credit in the form of an eCredit. However, some Basic Economy tickets originating from Europe, Africa, and other international markets may be changeable for a fee. Check the ticket restrictions for details.

Need Help? Security Screening Airport security screening is required for all customers, but if you would prefer a pat down screening, please notify a TSA agent. More phone numbers and emails Less phone numbers and emails.

For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge. Visit My Trips to request a refund for an upcoming trip. Your ticket must be a refundable ticket, purchased with a credit card, cash or check. Your refund will be issued to your original payment method. For a full refund of your premium, you must cancel within 15 days of your plan purchase or as determined by your state of residence and must not have filed a claim or departed on your trip. Premiums are non-refundable after this period.

It's easy to review your loyalty benefits, commonly referenced policies and ways to prepare for upcoming travel. Manage your loyalty program account. Learn how to travel with children and infants and about unaccompanied minors. Review requirements for traveling with your pet. View our list of our most commonly asked travel planning questions. If you purchased a Delta Vacations package, please visit delta. Manage Your Rental Car Reservation.

Delta airlines customer service

For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge. Visit My Trips to request a refund for an upcoming trip. Your ticket must be a refundable ticket, purchased with a credit card, cash or check. Your refund will be issued to your original payment method.

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If you wish to pay for your ticket with cash, you may make the reservation over the phone, which will guarantee the fare for 24 hours. TSA Cares is a toll-free helpline to provide information and assistance to passengers with disabilities and medical conditions and their families before they fly. Romania Moldavia. Redeem eCredits Redeem Companion Certificates. Provide complimentary hotel accommodations at Delta-contracted facilities, based on availability, as well as complimentary ground transportation to and from the hotel, if you are inconvenienced overnight while away from your home or destination. Additional Assistance. I explained to her the situation and asked how to proceed to get this situation taken care of. Skip to main content. Visit the Baggage and Travel Fees page for more information. Additional Assistance. Phone Number. Sky Alliance Thailand Co. If we have already canceled your flight, and you would like to request a refund to your original form of payment, please complete the Travel Disruptions form :.

Many or all of the products featured here are from our partners who compensate us. This influences which products we write about and where and how the product appears on a page. However, this does not influence our evaluations.

We are also happy to provide this service to children ages 15 through 17 traveling alone. Request a Refund or Reimbursement. Review requirements for traveling with your pet. Group Travel. When shopping on delta. Our policies and procedures for treating you with fairness and consistency include:. Does not apply to travel agency tickets and bookings, paper tickets, or partially-flown reissued tickets. Information on delta. United Arab Emirates. Providing ticket eCredits, refunds within 7 business days for credit card purchases, and refunds within 20 days for cash or check purchases. At that time, you can call for connecting-flight status U. Additional Help Pages. Brexley Gwr. For tickets issued for travel originating in Korea, tickets will be refunded to original form of payment after deducting the cancellation charge.

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