Ebay contact us

It facilitates consumer-to-consumer and business-to-consumer sales through its website. The system usually works, but sometimes bans customers for no apparent reason. There are also frequent problems with product returns. To email or message the company, ebay contact us, sign in to your eBay account.

After picking the closest topic to your issue, go to this page, and on the left-side menu, choose to email eBay customer service team. You will be asked to fill out the online form with your issue. The company informs that they will reply to your email enquiry within 24 hours. There is a dedicated eBay phone number for fraud assistance The company notes that you should only call this number if you have experienced fraud, otherwise, if you call it for other issues the customer representatives on the line will not be able to assist you.

Ebay contact us

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Do you have something to say about eBay? Live Chat: eBay also offers a live chat option for customer support. Changing Shipping Details After a Purchase:.

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Last Updated: December 14, This article was co-authored by wikiHow Staff. Our trained team of editors and researchers validate articles for accuracy and comprehensiveness. This article has been viewed , times. Learn more If you have a question or concern and wish to contact eBay, you must go through their automated system. The company has done away with direct email and chat options for customer service. Fortunately, once you click on "Contact Us," the system is fairly easy to navigate. Then, select a contact option, such as calling eBay directly or having them call you.

Ebay contact us

A-Z index. If you need help, contact us. We'll be able to help you by chatting with you online or through a quick phone call.

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The refunded amount will appear in your order details. Specify the refund amount for the item or the entire order. Anthoney Jup. How to Contact eBay via Email? Find the order for which you want a refund and click on it. On average, wait times for phone support typically range from 5 to 15 minutes. Top Reasons of Customers Calls. Visit their website and look for the chat feature to connect with an agent. Average wait times typically range from 5 to 15 minutes. I tried everything I could find on the web as a way to get through to an actual person.

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Customer Service eBay Main Street. Deeya Jvu. Headquarters: I had no way of stating my side of things until appeal. The company aims to connect people and create communities to ensure everyone can access economic opportunity. You will be asked to fill out the online form with your issue. Submit review Don't show this popup. Additionally, you may get a company response by messaging eBay on Facebook and Instagram. Specify the refund amount for the item or the entire order. If you need to get a refund on eBay, here are the steps you can follow: Log into your eBay account on the eBay website using your username and password. San Jose, California