Ebay money guarantee

Item was defective. I started a return request.

We want you to shop hassle-free on eBay. Our Money Back Guarantee applies to most items on our site, and there's no extra fee for coverage. Find out more. In order to be protected by eBay Money Back Guarantee, certain payment methods must be used and all eligibility requirements and deadlines must be met. If the seller asks, send the item back as soon as possible using their preferred return method.

Ebay money guarantee

The ebay money back guarantee is really unfair to sellers. Even if the seller states on the listing that the seller does not accept returns, all the buyer has to do is state the item was not as described and ebay will permit the item to be returned. So ebay takes the sellers word without further investigation. That's bad enough, but additionally the cost of shipping the item to the buyer as well as the cost of returning it to the seller is also reimbursed. Buyer claims it wasn't as described. It was exactly as described, but perhaps the buyer tried to use it on a different model year vehicle, or maybe he found one at a better price. If ebay decided an item is to be returned, the buyer should at the very least pay all postage costs. Otherwise, the buyer has nothing to lose if he simply states the item "was not as described". Go to Best Answer. Joining and using the Community forum is the 1 smartest thing you've done so far; keep doing it, even if you sometimes get snotty remarks, you will continuously learn new things. As donsdetour pointed out, Ebay has no way of knowing whether the buyer is being honest or not, but here's why they give the buyer the benefit of the doubt: imagine the scenario if you had accidentally sent the wrong item, or packed so poorly it got damaged in shipping, or purposely sent a wrong, broken, worn-out, or inauthentic item, in fact your listing was a scam from the start, and there's no recourse for the poor buyers because you have this "No Returns" policy. The place would be a scammer's paradise and buyers would vanish immediately.

That night she wrote to me saying "Sorry, I don't accept returns.

It's great when you get a bargain on something you've wanted for ages or you manage to win an auction for a hard-to-find item, but unfortunately, not all eBay transactions can go smoothly. Even if you pay quickly, it's possible that the seller won't send your item or that it will arrive broken, faulty, or completely different than it looked or was described in the listing. After all, no one wants to pay for a damaged item or for an item that never arrives in the first place. Thankfully, eBay offers a Money Back Guarantee on every transaction on the site, meaning you can and will be refunded when a transaction goes wrong in a way that's entirely out of your control. While hopefully, the seller would be decent enough to offer you a refund willingly when they've failed to fulfill the terms of the sale, if they don't, eBay will happily step in. Log into your account on the eBay website with your username and password.

By: Nikola Tanevski. Everybody orders from eBay and often have troubles such as shipment delays, damaged goods, or something different than what you expected. There is a solution. We'll introduce you to the eBay Money Back Guarantee. This guarantee covers most items and applies when you are eligible for a refund. What is the eBay Money Back Guarantee? On certain occasions, the seller might not deliver your goods, or they will arrive damaged, faulty, or completely different than they appeared in the listing. If the goods have yet to arrive and are late, the first thing is to ensure the shipping address is correct and to check the billing address to eliminate any concerns or issues about the payment method. After all, no one wants to pay for a damaged item or for something that never arrived in the first place.

Ebay money guarantee

It's great when you get a bargain on something you've wanted for ages or you manage to win an auction for a hard-to-find item, but unfortunately, not all eBay transactions can go smoothly. Even if you pay quickly, it's possible that the seller won't send your item or that it will arrive broken, faulty, or completely different than it looked or was described in the listing. After all, no one wants to pay for a damaged item or for an item that never arrives in the first place. Thankfully, eBay offers a Money Back Guarantee on every transaction on the site, meaning you can and will be refunded when a transaction goes wrong in a way that's entirely out of your control.

Player circle daddario

It doesn't matter what 'your' terms are, you choose to sell on ebay and must abide by their terms. Your Winter Seller Update. But I'm going to tell you something that will sound utterly bonkers: You shouldn't even choose the 'Buyer pays return shipping' option; you should do FREE Returns on all your items. All forum topics Previous Topic Next Topic. Upcoming improvements to the Authenticity Guarantee process. Like Ken said, you have a "fair chance" the buyer will select the right honest reason to return, but if they know what they're doing and don't care about right vs. Go to Best Answer. But wait, there's MORE. If ebay decided an item is to be returned, the buyer should at the very least pay all postage costs. Go here to report a buyer for misusing the Money Back Guarantee.

Returns are part of selling on eBay whether sellers advertise that they accept them on a listing or not. As of May , sellers have five return options when listing an item on eBay.

All forum topics Previous Topic Next Topic. It doesn't matter what 'your' terms are, you choose to sell on ebay and must abide by their terms. They have no idea what was sent, or received and what condition it was in: It this case the buyer is always right. Kitchen Angle down icon An icon in the shape of an angle pointing down. Message 4 of Tick on it and read through it. Share icon An curved arrow pointing right. Joining and using the Community forum is the 1 smartest thing you've done so far; keep doing it, even if you sometimes get snotty remarks, you will continuously learn new things. That is your only options. Message 1 of 6. Thankfully, eBay offers a Money Back Guarantee on every transaction on the site, meaning you can and will be refunded when a transaction goes wrong in a way that's entirely out of your control. Those companies own their merchandise.