Enterprise car hire customer service

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Find Enterprise's customer service contacts, including email support, call center, and social media support. Also, learn more about what Enterprise offers and how to get in touch with their representatives. Most people use their company or team name. Trusted by the best 4. We are two entirely different business organizations. Enterprise represents the website for Enterprise Holdings Inc.

Enterprise car hire customer service

To call Enterprise Rent-A-Car Risk Management, you can dial their toll-free customer service number at Once connected, you can ask to be transferred to the Risk Management department, or request to speak to a representative who can assist you with your specific issue or concern. You can contact their customer service department by phone or through their website live chat feature Monday to Friday from am to pm CST and on weekends from am to pm CST. You can reach Enterprise Rent-A-Car on social media by visiting their official social media profiles and sending them a message or leaving a comment. You can search for "Enterprise Rent-A-Car" on each platform to find their official profiles, and then send them a message or leave a comment publicly or privately. When I went to rent a vehicle I was looked at as if I was crazy and told there wasn't any way I could rent a vehicle for that amount and was told I would have to pay more then I was covered for. I believed them. I was able to choose one of two vehicles and on top of that I was advised that it would be a great benefit for me to add additional insurance when I already have insurance. The young woman was very convincing and I agreed. I had the vehicle for two weeks and I kept in touch with them to make sure I wouldn't go over the allotted amount to wind up owing money. I was assured, I was fine and I was told the amounts and when. Before returning the vehicle to the location I had rented it from I was made aware that I couldn't drop it off after hours there. I called the closest other location to see if I could bring it there which that office explained that the office I was dealing with did have overnight drop off!

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We opened our call center - originally called National Reservations - in in St. Louis, Missouri. Over time, the business evolved in a way that allowed us to offer some of our employees the opportunity to work from home. Beginning in , we had 19 employees working remotely. Our Reservation Sales and Customer Service teams are available 24 hours a day, days a year, and provide exceptional customer support for Alamo, Enterprise and National. Our Reservation Sales representatives efficiently book reservations that leave our customers fully satisfied.

Enterprise car hire customer service

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. Enterprise Rent-A-Car is a global car rental company with more than 8, locations. Customers can rent cars, SUVs, trucks, minivans, vans, exotic cars and moving trucks. Frequent renters can enroll in its Enterprise Plus program to get benefits like points earned for every rental, free rental days and members-only check-in. I had to rent a vehicle for 2 months and came in several time From start to finish I enjoyed a hassle-free experience.

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The next day, Enterprise gives me the run around to swap out the car while driving on a donut. I explained the issue, and I was rudely interrupted once too many times with excuses as well as lies. When I returned I kinda went off on the Mgr. Read full review. That was a bold face lie! I had just had surgery so this is the reason for the specifics. Feels Disappointed Oct 15, I barely drove the car in the 5 days I had it. Sales: Worst Customer Service ever! Terms of Service. Steele Fxd. Find Enterprise's customer service contacts, including email support, call center, and social media support. Once connected, you can ask to be transferred to the Risk Management department, or request to speak to a representative who can assist you with your specific issue or concern. Budget Rent A Car.

The company has historically concentrated on what it calls "home city" rentals, often people renting a car while their own was being repaired, but has expanded to airport-based rentals, especially after its parent company's acquisition of Alamo and National in In addition to car rental, Enterprise Holdings also markets other transportation services under the Enterprise name including commercial fleet management, used car sales, and commercial truck rental operations.

The young woman was very convincing and I agreed. Feels Disappointed Feb 25, By continuing we assume your permission to deploy cookies as detailed in our privacy and cookies policy. Elease D Cpm. I arrive at the other location half way across town and informed they don't have a vehicle ready I need to wait 20 minutes. Not to my surprise I was told they do not have the ability to transfer calls. More phone numbers and emails Less phone numbers and emails. Sales: When that didn't come to fruition I then looked up the headquarters phone number which I found is in St. Submit review Don't show this popup.