Fido online chat hours

June

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues. Having problems making mobile calls?

Fido online chat hours

January Anyone getting this issue? Logged in at normal business hours trying to access the live chat and have been receiving this message for a week January "Thanks for contacting us. Please try again later. February I'm having a similar problem Feb 10 in Alberta. No error message, but it has been 90 minutes since the "Your chat is being transferred to a Live Chat agent" message first popped up. So is the system down? I have a pretty major issue and can't contact support on the phone while I'm at work. Hey WolfieW ,. You can check out our business hours here. Tried again today after I gave up a couple of weeks ago.

You can report a concern. You can send us a private message on Facebook or twitter as well. There's another way to contact us aside from calling us or LiveChat!

August Am I missing something? If covid changed things why isnt the website updated to reflect what has been going on for months? Go to Solution. Hey Benjamin12 ,. For support please contact us via our support pages here.

July Where is the live chat button. Your site changes and what was previously an answer from you guys its not there anymore. It appears this is quiet the problem, why is it so hidden? I've spent over an hr looking. Go to Solution. I can't call you. I think my sim card is changed to esim.

Fido online chat hours

What can we help you with today? Check out these step-by-step, interactive Device Guides for how to set up your phone or tablet, enable features and fix minor issues. Learn how to identify and handle fraud attempts via social engineering scams phishing, vishing, smishing. Check for outages and get help with mobile, home internet and WiFi network issues.

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Hey Brarharpreets! Showing results for. Showing results for. Were you able to reach our internet tech support? So is the system down? The links to set up a time for Fido to call you waste my time again as they don't call at the scheduled time, when the call c. Shame on Fido for implementing or degrading their customer service. Getting started. When you call them, their opening message states that they are open from 9am to 5pm on weekends. Fido Community. Learn what you can do about missed or late payments, how to make a payment arrangement, and more. Having the same issue!! If you would like to send them a secure message, you would need to do so via Facebook messaging or Twitter direct messaging DM.

August Am I missing something?

Let us know. Is there anyone working for Fido that actually cares about the company or their customers? We are committed to ensuring our products and services are accessible. Tried from 3pm and still same message a couple of hours later. Turn on suggestions. FidoValerie Moderator. There are several ways to reach customer service: - On the phone by dialing from your Fido device , you will have a call back option instead of waiting on the line - Via live chat on Fido. In response to FidoValerie. Check out these easy troubleshooting steps to fix the problem. August Hey dole Search instead for. October Do you happen to remember the time and date of when you experienced this?