Fido winback number

Search found matches. Go to advanced search. If anyone has a winback code they are not using then I'd love to use it. Anyone know if there are any winback promotions right now?

I accepted an offer from the fido winback team a few weeks ago after I transferred from fido to virgin. I tried contacting the winback team through customer service and they told me to leave my contact which I did. They said the winback team is going to contact me within the next 48 hours. They haven't done so since last week. I feel scammed.

Fido winback number

October I was a Fido customer until 2 years ago that I switched to a different carrier. On Sep 27, I got a call from the Fido winback team and offer me a great deal on the phone and plan, I accepted offer and ordered two phones and activate 2 lines, and I was told I should get confirmation emails in days. There's no email 3 days later and I called Fido customer care and the customer service told me the Winback team didn't put down the colour but was happy to put down the note on the colour and I should get confirmation soon. Waited another week but no emails either, called customer care again on Oct 7, and I was told the phone was back-ordered and I should get confirmation by the end of the week of Oct Still had nothing on Oct 15 so I made another customer care call, this time the agent told me the order was declined since the winback didn't put down the credit card info on my order, and created case to have Winback call back in 48 hours. Today Oct 19, I got the call back from Winback team and gave the winback agent the credit card info, clarified the colour I want, and I received the confirmation email for just one phone. I contacted the customer care again and ask the status of the second phone order, but the agent told me they only got one order and the second reserved line was deactivated, and created another case with winback and call back in 48 hours. This made me upset since I have waited 2 weeks for nothing and no one told me the order was declined until I contact customer care, and the second winback call did not resolve all the issues. I'm just sharing my experience with winback team, apparently it is not a pleasant one and customer care team should be able to address any order issues that created by winback team, instead of asking call backs from winback, since it will make the whole process longer and stressful. It has been over 48 hours and no callback from the Winback team, contacted customer again and they don't want to escalate my case, just want to creat another case and let me wait for another 48 hours, which is unacceptable as I have wasted hours with different agents and have not resolved my issue, I would not recommend anyone with Fido ever again, even with winback offer. Hey bingbai! Philippe here. Welcome to the community. We'll be happy to check all that out with you directly, if you wish.

I called custoner service number and I was only told to try the store to see if they can help. It has been over 48 hours and no callback from the Winback team, contacted customer again and they don't want to escalate my case, just want to creat another case and let me wait for another 48 hours, which is unacceptable as I have wasted hours fido winback number different agents and have not resolved my issue, I would not recommend anyone with Fido ever again, fido winback number, even with winback offer.

June I ended up porting out of Fido and then I got an email from Fido saying they have a special offer for me and I should wait for a phone call. I'm confused and disappointed. I was quite curious on what the offer would be but I ended up getting silent phone calls which is frankly ridiculous, I don't think anyone likes silent calls. Looking around the forum, it seems it is the Winback team and other people are having this issue of having the calls drop. What am I suppose to do to get in contact with the Winback team? I keep picking on the phone and they just hang up.

Search found matches. Go to advanced search. If anyone has a winback code they are not using then I'd love to use it. Anyone know if there are any winback promotions right now? Check your emails. Looks like freedom is offering a great deal for a winback plan. No price increases. Access to 5G. Works in Canada and the USA.

Fido winback number

December I transfered over to a different provider a few days ago and received and email from Fido with regards to someone reaching out to me. I received two calls today from Fido winback team and for some reason every time I answer the call it hangs up. Is there another way to reach the winback department? Go to Solution.

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Help Sign In. That is why the first bill is usually more than the regular monthly fees. I am looking at all the comments here and looks like I dodged the proverbial bullet here! Nesa1 I'm a contributor level 1. The guy had an Indian accent but said his name was Chris Anderson lol. I'm confused and disappointed. I'm just sharing my experience with winback team, apparently it is not a pleasant one and customer care team should be able to address any order issues that created by winback team, instead of asking call backs from winback, since it will make the whole process longer and stressful. Not sure if they were calling because I used to be a Rogers wireless customer or because my cell is linked to my parent's Rogers internet account. In response to Nesa1. If you're interested in coming back with us, I'm sure we'll have something that fits what you need. According to what Cawtau said, the offer should have applied already when the second billing cycle starts. I got called by a number twice but there was no answer, competely silent

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Too good to be true? Will keep the comunity updated on this Go to advanced search. FidoPhilippe Moderator. I received a winback email from Fido which i tried to verify with online chat. I left my crazy expensive Telus plan. This made me upset since I have waited 2 weeks for nothing and no one told me the order was declined until I contact customer care, and the second winback call did not resolve all the issues. I've waited because the second agent told me that it was already shipped out but when I called them to follow up, they said nothing was shipped out. I have same situation , can you help me with that too? Today after trying to reach out the winback team, i called again i guess 7th or 8th time to the fido customer care number sales team for a new connection and asked to connect to a senior supervisor or manager as this is not going anywhere since last 4 weeks