Fitbit app crashing

April 6th the app stopped working. It tries to load then I get a message that the app fitbit app crashing working. Sometimes it loads and attempts to sync, but then I get the message the app stopped working.

My fitbit app now crashes immediately when I try to open it, and restarting my phone doesn't seem to help. Apparently the app updated today according to the app store, so I'm guessing that's probably to blame. I'm using an iphone SE model with iOS I have tried going to the iOS help section of the community, but it just tells me "Access denied". Has anyone else had this issue yet and found a fix? Go to the Best Answer. Thanks for your reports and steps tried prior to posting.

Fitbit app crashing

Have latest version of app from apple App Store and use Fitbit Alta please can you advise if a fix is in progress? Go to the Best Answer. Hi Fittish. I'm glad to see you on board. Thanks for letting me know about the Fitbit app, as well for making sure it's updated. This sounds odd and to look into this may I know if it crashes just when trying to sync? Or does it happen after opening the app? Also, please let me know your iPhone's model. In the meantime and to work on this situation, I'd recommend to give a try to the following steps:. View best answer in original post. If I have internet connection on the app crashes just after opening but if both internet and Bluetooth are off the app launches and crashes on syncing when the internet connection is switched back on.

Roberto Community Moderator "Great things are done by a series of small things brought together. I hope the rest of your day is amazing and as always Happy Stepping! Replies are disabled for this topic.

Android version 7. Go to the Best Answer. Hello ysadgametures , good to see you here in the Fitbit Community! My apologies for the late response. Thank you for bring this issue to my attention. If the issue continue and the app keeps crashing, make sure you have Wifi or mobile Data always On when you are using the Fitbit app.

Fitbit acknowledged the problems on its Fitbit Support Twitter account and on the Fitbit forums. But according to Forbes , even users who turn that feature off are experiencing unusually high data drain. The company said in a statement that it plans to release an updated Android app on July 11 that will fix the issue. Subscribe now for a daily dose of the biggest tech news, lifestyle hacks and hottest deals. Elevate your everyday with our curated analysis and be the first to know about cutting-edge gadgets. Caitlin is a Senior editor for Gizmodo. When she's not testing out the latest devices, you can find her running around the streets of Los Angeles, putting in morning miles or searching for the best tacos. US Edition. Contact me with news and offers from other Future brands Receive email from us on behalf of our trusted partners or sponsors.

Fitbit app crashing

The Fitbit app serves as a vital companion to Fitbit wearable devices, enabling users to track their fitness progress, monitor their health metrics, and stay connected to a community of health-conscious individuals. However, encountering app crashes can be a frustrating experience that disrupts the seamless integration of wearable technology into daily life. When the Fitbit app crashes, it can impede users from accessing their fitness data, setting goals, or utilizing the app's features effectively. In this article, we will explore practical solutions to address Fitbit app crashing issues, empowering users to overcome these obstacles and continue benefiting from the full functionality of their Fitbit devices. By following these troubleshooting steps, users can regain stability and reliability in their Fitbit app experience, ensuring that their fitness journey remains uninterrupted.

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Tried Multiple times still no luck. Restarting phone, reinstalling app, nothing has worked. Thank you for sharing that most of you have the latest versions of the Fitbit app and OS. Odetoraja just install the new app. Share Your Story. In response to Mal Community Moderators ensure that conversations are friendly, factual, and on-topic. In case the servers are experiencing downtime, you'll have to wait until they're operational again. Then, force-close the Fitbit app by double tapping the home button on your phone and swiping up the app. Happy stepping! In response to BuckyTee The app is only crashing for us when I attempt to view the sleep time for the Ace 2. I am glad to hear the issue was resolved after uninstalling and re-installing the app.

Founded in , Fitbit is one of the few companies that popularized smart wearables and activity trackers.

In response to Kyleacarpenter. Sometimes the app will crash while loading information that requires an internet connection. Apparently the app updated today according to the app store, so I'm guessing that's probably to blame. Turn on suggestions. Post Reply. In response to Lertresha. I have done everything and the app is still crashing. Once you are there, clear the app cache and data and proceed to "Force Stop" the Fitbit app. We're here to answer questions, escalate bugs, and make sure your voice is heard by the larger Fitbit team. Platinum Fitbit Product Experts share support knowledge on the forums and advocate for the betterment of Fitbit products and services. Replies are disabled for this topic. Regarding the issue with the broken band, is it the original band that came with the purchase?