Fitbit charge 5 not getting notifications

I can no longer receive alerts for text messages or phone calls since just before big update. I thought big update would help. It has not.

Cannot get any notifications from my iPhone to my Charge 5! I tried all advises in the manual etc. No messages or notifications from third party apps except from BCC News. Any advices from the community please? Thanks for letting me know about your Charge 5 not getting notifications, t hanks for your efforts to fix this issue before posting. I'd suggest to double check if the Sleep Mode and DND settings are turned off on your Charge 5, if these settings are on, your tracker won't vibrate or turn on when receiving any type of notifications. You'll find more details about these settings here.

Fitbit charge 5 not getting notifications

Ever since I updated to iOS 17 it might have been All other app notifications, as well as phone call notifications, are working to my Fitbit. I have done a restart on my Fitbit as well as a restart with it plugged into the charger with pushing the button on the charger plug 3 times. I have also turned my Bluetooth off and then on, forgot my device and re-synced. Any other thoughts? Thank you. Moderator Edit: Clarified subject. Go to the Best Answer. Hi there, bal Welcome to the Fitbit Community Forums. I'm sorry to hear that your Charge 5 stopped receiving text notifications after the iOS update. Thank you for taking the time to troubleshoot this issue before reaching out.

Show only Search instead for. I'm glad they're providing you with assistance, so please keep an open communication with them. How do I fix that?

Go to the Best Answer. Thanks for letting me know about your Charge 5 and to work on this together, may I know if the Sleep Mode and DND settings are turned off? If these settings are on, your tracker won't vibrate or turn on when receiving any type of notifications. You'll find more details about these settings here. View best answer in original post. Both my sleep mode and DND modes were on.

The Fitbit Charge 5 is a useful fitness band with cool features like contactless payments via Fitbit Pay. It also supports calls and app notifications you can enable and receive from your phone. But, many users are complaining that they are having different issues with alerts on this band. The first and most important thing you should do is, enable and set up the notifications correctly. Follow the steps mentioned below to enable and receive notifications without any trouble:. Step 1: Open the Fitbit app and click the Account icon at the top left corner. Step 2: Select Charge 5 and click on the Notifications option. Step 3: Enable the Calls notification toggle, and turn on Emails notifications. Step 4: Go to App Notifications and enable notifications for all the apps you want on your band. If your Fitbit Charge 5 does not show WhatsApp, Messenger, or SMS notifications, make sure you have enabled alerts for text messages and defined the default messaging app.

Fitbit charge 5 not getting notifications

Love your Fitbit but not receiving any text messages, notifications, or incoming call alerts from your phone to your Fitbit? Tried everything but left wondering how you can get your Fitbit to show your text messages and other notifications and alerts. Many Fitbit owners including me complain that notifications have stopped working, regardless of the type of device, impacting both iPhones and Android devices. For those who recently updated the Fitbit app, reboot your phone and try setting up notifications again. The article outlines additional tips.

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Go to the Best Answer. I have followed all the steps and have logged over 6hours working on this. David - how do I return my Charge 5? Is there any way I can receive text notifications without having to show message previews on my iPhone? Thank you for your patience and willingness to stick with me til I got it. All forum topics Previous Topic Next Topic. I turned it back on and it fixed my issue. Happy stepping! Maria Community Moderator, Fitbit Was my post helpful? Show only Search instead for. In response to SunsetRunner. Crazy huh Fitbit Moderator. Check if the Fitbit app is updated and reboot your phone.

Enabling and receiving notifications on your Fitbit isn't as straightforward as on other devices. Initially, it can feel like they're not working at all once you think everything has been all set up.

Yes, you did. In response to MarreFitbit. In response to MarreFitbit. Of course, if this was the answer you were looking for, don't forget to make it the Best Answer! But, I went to where Charge 5 is on my app, then to Notifications. Does that make it clearer? Maria Community Moderator, Fitbit Was my post helpful? Please know we'll keep working to improve our devices, as well as their features. However it didn't last long. How do I fix that?