Genius bar apointment

Need tech support? Get personalized help at a reserved time. Jump to a Section. This article explains how to make an appointment, how to describe the problem genius bar apointment having, and how to reschedule or cancel an appointment.

When I interviewed former Genius Aaron Epperson, a two-and-a-half year Apple Store veteran who left the company about a year ago, and asked what he wished customers knew before they came in for help, he had plenty of suggestions. So the next time something goes wrong with your Apple gear, keep his tips in mind:. The person or people on point are typically positioned by the doors, have an iPad in their hands, and have their heads up as they look around for customers to help. Make an appointment. By not having to sit, wait, and watch others get helped ahead of you, it helps to alleviate a major frustration of getting tech support—all the time it can take. Always back up your data. If Epperson had just one tip, this would be it.

Genius bar apointment

The Apple Store is a glorious place to shop for all of your Apple device and accessory needs, but they can also help you with questions and repairs. The Genius Bar inside of the Apple Store is the official place to get assistance with your Apple device hardware issues. The Genius Bar offers assistance with all available Apple devices. They can assist with hardware and software questions and concerns. However, know that some repairs cannot be completed in-store. The Genius Bar does have to send your device off for some larger repairs and for computer screen repairs. Most basic phone repairs such as battery or screen replacements can be done in-store and returned to you the same day. Before you make an Apple Genius Bar appointment, there are a couple of simple fixes that you can try depending on the problem that you are experiencing. A restart should be your first line of defense against most software glitches and performance issues. If your iPhone or iPad is unresponsive, then force restart it. To force restart an iPhone 8 or later: press Volume Up and let it go, press Volume Down and let it go, and then press and hold down the Side button.

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Apple says many problems can be solved over the phone or by chat or email, but one thing that sets it aside from other companies is its willingness to offer hands-on support from in-store Apple Geniuses. In this article, we show you how to set up an appointment with a Genius at an Apple Store. This page provides details for getting help via chat, a phone call, or email if your problem is software-based. Keep in mind that you will need to log in with your Apple ID to schedule an appointment or use other sections of the support site. Just click on the Visit the Genius Bar option. You can then pick the one closest to you, or the one with the most or soonest appointments available. Click on the time you wish to book and your appointment will be confirmed automatically.

Apple tech problems? Better learn how to make a Genius Bar appointment at an Apple store, and get it seen to by the professionals. Naturally, as they sell some of the best phones , best tablets and best laptops around, Apple stores are very busy places, so you need to book a Genius Bar appointment ahead. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you don't already have it installed, you need to download Apple Support from the App Store first. Open the Apple Support app, then tap the device you're having issues with under My Devices. Select your issue by tapping on the relevant categories.

Genius bar apointment

In addition to the Genius Bar for hardware repairs, you have more immediate support options. Get your questions answered by an expert via phone, chat, email, or even Twitter. From setting up your device to recovering your Apple ID to replacing the screen, Apple Support has you covered.

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Many common kinds of repairs — like screen and battery replacements on iPhones — can be done on the same day while you wait. This could be underneath other suggestions for things you may be able to do to try and fix the issue yourself first. Contact us at letters time. Sam Costello. Quick Tip : If you prefer to start on the webpage for your local Apple Store, find the link to make a reservation for the Genius Bar, and it'll take you to the same Genius Bar website. Thanks for signing up! For issues that don't necessarily require a visit to a Genius Bar certain software issues , you'll be recommended to speak with an agent, either by live chat or by phone, which you can do by clicking on whichever method you'd prefer. List of Partners vendors. Once you've selected the product you need help with:. Head to Apple's Get Support page , then click Sign in. Was this page helpful? By Sam Costello.

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You can access this page through any web browser. Frequently Asked Questions. Readers like you help support MUO. Trending Videos. Map displays a list of your the nearby Apple Stores you can sort the stores either by Availability —which one has the appointment soonest—or Distance —which is the closest. You can also use the Apple Support app to book an appointment at an Apple Store. For some topics, the Apple site doesn't offer a Genius Bar appointment as an option. When signed in to your Apple ID on one of these devices, booking an Apple Genius Bar appointment is really effortless, thanks to the ever-useful Apple Support app. If you want to learn how to use your products, Apple has other in-store options. There are many service providers that Apple trusts with support. The Genius Bar offers assistance with all available Apple devices. Note: It might take as long as two minutes to work. Create profiles to personalise content.