Go to reportaproblem apple com

Forgotten to cancel your trial or subscription before the next billing date?

Allow 24 to 48 hours to receive an update from Apple. If approved, the time it takes for the money to appear on your account or statement will depend on the payment method. You may lose access to refunded items. Monitor the status of your request on reportaproblem. Go to reportaproblem. Choose Check Status of Claims. If you can't see Check Status of Claims, you don't have any pending refund requests.

Go to reportaproblem apple com

Allow 24 to 48 hours to receive an update from Apple. If approved, the time it takes for the money to appear on your account or statement depends on the payment method. You may lose access to refunded items. Please note, if you already initiated your refund request, contacting Apple by phone or chat won't help speed up your request, or the processing of your funds. Monitor the status of your request on reportaproblem. Go to reportaproblem. Choose Check Status of Claims. If you don't see Check Status of Claims, you don't have any pending refund requests. Learn how to request a refund. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. Here's how long it takes for a refund to appear on your account or statement:. Store credit —It might take up to 48 hours to see the refund in your Apple Account balance.

Maximum character limit is To request one, click the link below, sign in, and select "Request a refund. On your iPhone or iPad Open the Settings app.

You can use any device with a web browser to request a refund. Sign in to reportaproblem. Tap or click "I'd like to", then choose "Request a refund". Choose the app, subscription or other item, then choose Submit. If you've been charged for a subscription that you no longer want, you can also cancel the subscription. If your request is approved by Apple, it may take additional time for the funds to return to your payment method.

There are many reasons why you might want a refund for something you purchased from the Apple App Store or iTunes. If you need to get a refund on an app, game, movie, TV show, music, or ebook, then there are a few different ways you can get in touch with Apple and get it done. You can do so using your iOS device, through a browser, or through iTunes. Whatever method you choose, the process is pretty similar, and it requires you to report a problem. Apple has a specific list of reasons why you may want to refund a purchase. If you live in the EU, then you should be able to get a refund within 14 days of purchase, no questions asked. If you live elsewhere, or it has been more than two weeks since your purchase, then your request might not be granted without a legitimate reason. Step 1: Open your email app, and search for Apple invoice. If you remember the date when you purchased the app, go to that email, otherwise, search each one until you find the one you want a refund for.

Go to reportaproblem apple com

To start the conversation again, simply ask a new question. Posted on Feb 1, PM. If you were requesting a refund for an accidental purchase, it sounds like you followed the correct steps. This Apple Support article refers customers to reportaproblem. It is a good idea to be careful regarding the security of your Apple ID, and you can find some tips for keeping your account secure on this page:. Page content loaded. Feb 1, PM in response to joan Sign in.

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If approved, the time it takes for the money to appear on your account or statement will depend on the payment method. All Collections. Regards, Apple Support Not sure what to do? If you have an unpaid order, you'll need to pay for that order before requesting a refund. Contact Apple Support Need more help? Yes No. Find out how to check the status of your refund request. On the receipt, see what was purchased and which Apple ID was used. How to request a refund. Request a refund for apps or content that you bought from Apple Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. Dear Cameron, There has been an update on the refund request for one or more items through Report a Problem. If you can't request a refund on reportaproblem. Here's how you can request a refund.

After years of being missing, Apple has brought the 'Report a Problem' button back to the App Store , making it easier for people to report an app that is potentially scamming people or committing fraud.

View your purchase history for the App Store and other Apple media services If you want a list of the apps, subscriptions, music, and other content that you bought recently, find your purchase history online. Published Date: March 06, Tap or click the Apple ID button, then choose All. Save time by starting your support request online and we'll connect you to an expert. If you want to view more purchases, click "Last 90 Days" at the top of Purchase History and choose another way to filter your purchases. Click Order History. Get started. If you find purchases that you don't recognize or unexpected charges Learn how to request a refund. Select Request a refund or Report a problem and choose the option that describes your situation. How to request a refund Go to reportaproblem. Processing time may be affected by your network provider. Character limit: Go to reportaproblem. Need more help? After the charge goes through, try to request a refund again.