Good guys concierge

It is now stopped as I have not received any voucher after November. Does anyone else have similar issues?

It is not on their website anymore. In order to receive StoreCash you must continue to be subscribed to marketing communications from The Good Guys, or if you have a Gold Service Extras membership or a Mobile Extras membership you must continue to be subscribed to Concierge Member Communications. However, please be aware that if you unsubscribe from marketing communications, or if you have a Gold Service Extras membership or a Mobile Extras membership you unsubscribe from Concierge Member Communications, you will not receive any further StoreCash or StoreCash Offers in your Digital Wallet and any existing and unused StoreCash or StoreCash Offers in your Digital Wallet at that time will be void and cannot be redeemed at The Good Guys. Seems like you still get it if you subscribe to their marketing communications, which i believe is free to join. As jjj says, you need to sign up for the store cash Google wallet before you make your purchase for at least some of their cashback deals. I got caught out with this. The store staff either genuinely know nothing, or are purposely lying about the conditions of their "deals".

Good guys concierge

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I am on same boat. Guess I should call them.

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The Good Guys customers possibly affected by data breach at former third-party provider My Rewards. Up to 1. The electronics retailer released a statement saying the IT systems of a former third-party supplier, Pegasus Group Australia, now known as My Rewards, had been improperly accessed by an unauthorised user. The Good Guys said My Rewards had previously been used for reward services for "Concierge" members and it collected names, addresses, phone numbers and emails and, for some, dates of birth. However, it said drivers licence, passport and credit card data was not involved in the breach. The Good Guys has directly contacted , Concierge members who had set up a My Rewards account, and a further 1. The Good Guys no longer uses My Rewards, and accounts linked to Concierge member benefits have been closed.

Good guys concierge

Checked for accuracy by our qualified fact-checkers and verifiers. The end-of-year sales are just around the corner, so you may be considering that big-ticket electrical item you've had your eye on all year. And if you're shopping at one of the nation's major electrical retailers, you'll probably be offered an extended warranty with your purchase. But buyer beware: the sales pitch may mislead you about your consumer rights. More information is available on the Maurice Blackburn website. According to the ACL, a retailer must offer to replace, repair or refund your money in the case of a major fault with a product. If the fault is minor, the business can choose to give you a free repair instead of a replacement or refund. Retailers are obligated to do this for a reasonable amount of time after a purchase, depending on the value of the product. So if you buy an expensive TV and it breaks through no fault of your own after just a few years, for example, the retailer must offer to fix it, replace it or give you your money back — the choice of remedy is yours. This holds true even if the manufacturer's warranty has expired and you didn't buy an extended warranty.

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Concierge is a load of crap, I bought a 3 year plan and never got any credits on the first year. Having said that during the 2 or so years I was receiving them they were sometimes erratic and I would contact them to see what was up and they would send through. Made our purchase in Oct '21, still nothing today. Please stay tuned for you Concierge Credit! Login or Join to leave a comment Login Join. This will bring you up to date. I should have purchased from JB Hifi next door where they have my preferred color. Received a Concierge credit last week, with an additional note that "Due to technical upgrade issues online, this credit will not work on the web or over the phone", and that the expiry date had been extended to the end of the month. I have the exact same problem as you OP keep me updated. Marketing Communications: In order to receive StoreCash you must continue to be subscribed to marketing communications from The Good Guys, or if you have a Gold Service Extras membership or a Mobile Extras membership you must continue to be subscribed to Concierge Member Communications. I signed up for concierge on 2 products, which for a year and a half I only received credits for 1 of the 2. Never received a thing. Contacted them late Feb to which they replied: With the information provided we can see that you have only recently purchase the appliance. Sent my enquiry off a few weeks ago and still haven't heard anything back. It is now stopped as I have not received any voucher after November.

Its national headquarters is in the Melbourne suburb of Southbank, Victoria. The company was founded by Ian Muir, and following his death in ownership of the chain remained with the Muir family. Ian Muir began retailing electrical goods in the Melbourne suburb of Essendon in

I have the exact same problem as you OP keep me updated. Sent my enquiry off a few weeks ago and still haven't heard anything back. Contacted them late Feb to which they replied: With the information provided we can see that you have only recently purchase the appliance. Based on my dealings with the GG, I suspect it's sales staff stupidity rather than malice. I am on same boat. With the information provided we can see that you have only recently purchase the appliance. Perhaps their SMS system is not working properly. Prob worth chasing. I signed up for concierge on 2 products, which for a year and a half I only received credits for 1 of the 2. I should have purchased from JB Hifi next door where they have my preferred color. The Good Guys. I'd forgotten about that.