How long is warranty on fitbit

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I have used it since December last year with no problems- been tracking bike rides, runs, spin, swimming, all with no issue. I went for a swim last week wet mode on and the device was dead after around 10 minutes. I put it in rice and let it completely dry. It now charges, but won't boot past the logo. I contacted support around 7 days ago and am currently "having my account reviewed for warranty claim". Go to the Best Answer. Michaeljf , the warranty is per device, so you would not be penalised by having previous replacements.

How long is warranty on fitbit

How to claim Nothing Warranty? In order to receive warranty service, a return authorization must be obtained. To be eligible for a refund, the following conditions must be met: the return authorization must be requested within 45 days of the date of shipment subject to November and December purchases, for which the deadline is set at the 31st of the year following the date of shipment or 45 days after the date of shipment, whichever is longer. The device or accessory must be returned in good physical condition, including all parts contained in the original packaging; and the return authorization number must be included with the return. Instead of having your original device repaired, you may receive a replacement or refurbished unit. This is for the case when you submit your product for service. Without providing your name, contact information, and the registered email address of your product, you are not able to receive support from Fitbit. You should have proof of purchase details and provide answers to the questions crafted to address potential issues before commencing the warranty service. In addition to this, the listed procedure has to be followed. File a claim for the original accessory band that was included in your device's in-box. This claim is limited to one per device per 4 months. Before filing a claim, ensure that your device is set up properly and paired, to get further support with the application. If you experience a problem with an accessory band that was purchased separately, a band that has been replaced, or with your Tracker or Smartwatch, please contact Customer Support with the given address below.

In response to SteveH. Then I receive an email that says I need to take my watch to a repair shop. How to claim Nothing Warranty?

I was told by the first representative through an email that it was "not in the scope of warranty". I contacted fitbit to ask what in the heck that even meant. I still have quite a few months left on my warranty. The next representative acknowledged my warranty and said I would receive an email with what to do next. I paid. Then I receive an email that says I need to take my watch to a repair shop.

For most customers, Fitbit provides a standard one-year limited warranty from the date of your purchase, safeguarding you against potential defects in materials and workmanship. Each Fitbit warranty comes with its own conditions, and being aware of them can help you avoid invalidating your warranty by mistake. Your Fitbit comes with a limited warranty that gets you through unexpected hiccups. Lost it? Straight out of the box, your Fitbit has a 1-year warranty that starts ticking from the purchase date. Want more peace of mind?

How long is warranty on fitbit

Does anybody please know how long the warranty is on fitbits or what proof of purchase you need to send it and get a new Versa. Which is obvs annoying but there we go. Go to the Best Answer. Hi there daveyd , thanks for getting back. Note that we don't have repair centers in any country where Fitbit trackers are sold.

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Everything should be handled by them. Thank you for your help and for sharing your experiences. They are not upholding the warranty that I paid for. They are not legitimate. My charge HR lasted 2 years, but my wife had to keep super gluing the band back on to the little screen. Is Best Buy included as an authorized retailer? There is no warranty for products bought from a non-approved retailer. A few years ago when they were still square trade, I was offered a warranty while buying a quick set pool. Fitbit provide a 12 month manufacturer's warranty 24 months if you are in Europe providing you buy from an approved retailer such as Amazon. I once replaced a TV under warranty. I've been on chat with their help desk for 2 days not and I just got this final reply back from my help request-. Community Legend. All State needs to replace somehow or give you a refund. I paid. Exemptions from this Limited Warranty encompass damage resulting from various conditions and actions.

Regardless if your device is covered under Fitbit or Google, they include a standard one-year limited warranty for the US and two years for the European Economic Area EEA, covering both the device and the wristband s that came packaged with the device.

How to claim Beyerdynamic Warranty? Fitbit Moderator. They are not upholding the warranty that I paid for. Is this normal? Turn on suggestions. I hope this information helps! I have no idea why Google would want to associate themselves with them. The warranty covers Fitbit products purchased directly from fitbit. All they said was that my warranty expired a year ago, and kept repeating that! A local repair shop wouldn't even have parts to repair a Fitbit. They can clarify the position with Best Buy and explain your options: contact. In response to Jct Report this post. Notice there are three options and prices.