How to register your otterbox case for warranty

Affiliate links on Android Authority may earn us a commission. Learn more. OtterBox of course is a well-known case brand, often one of the first to pump out accessories for a new device. Stick with us to find out if OtterBox has a lifetime warranty and how to ensure your device continues to be protected.

Otterbox truly stands behind its products. The first time was way back in The next time was in And most recently I submitted a warranty claim for a broken screen protector. This page may contain affiliate links, which means I may be compensated if you click a link.

How to register your otterbox case for warranty

Due to our design and manufacturing processes as well as agreements with our partners, OtterBox is not able to release product launch dates or timelines to customers at this time. If you have questions regarding these dates, please contact that company directly. Our cases are precision-fit to the device. Any other products that change the dimensions of the device are not compatible with our cases. Our cases can generally be cleaned with mild soap and water, then air dried or dried lightly with a paper towel. Click here for more information on how to keep your OtterBox case clean from bacteria. Because OtterBox cases are designed to work with electronic devices, they are not intrinsically safe. There are a wide variety of devices on the market so to determine if your device and the OtterBox case together are intrinsically safe they would need to be tested by a certified testing lab. The easiest way to remove the Defender Series case is to peel back the outer silicone layer first. Work your way around the device until the entire outer layer is disconnected.

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Home Knowledge Base Accessories. When it comes to protecting your mobile devices, OtterBox cases are often the go-to choice for their durability and reliability. However, even the sturdiest cases can encounter issues. This is where understanding the OtterBox warranty becomes crucial. The warranty periods vary by product type but generally range from one year for the Private Collection and Limited Edition products to a lifetime for other products like smartphone and tablet cases.

Otterbox truly stands behind its products. The first time was way back in The next time was in And most recently I submitted a warranty claim for a broken screen protector. This page may contain affiliate links, which means I may be compensated if you click a link. However, there is no cost to you. Also, as an Amazon Associate, I earn from qualifying purchases. For more info, please see my Privacy and Disclosure page.

How to register your otterbox case for warranty

Otter does not warrant, and is not responsible for, any smartphone or other device made by anyone other than Otter. If a manufacturing, material or workmanship defect arises regarding any Product, and a valid claim is received by Otter no later than sixty 60 calendar days after the expiration of the applicable Warranty Period, Otter will, in its discretion: 1 repair the Product using new or refurbished parts; 2 replace the Product with a new or refurbished Product. Replacement with the same color cannot be guaranteed. Replacement or repaired Products are warranted as above only for the remainder of the original applicable Warranty Period. This Limited Warranty is extended only to the original end-use customer, and will not be extended to any other person or transferee. Except for the remedies expressly set forth above or to the extent restricted or prohibited by applicable law, the entire risk as to the quality and performance of the Products is with the customer, and the customer assumes the entire cost of repair should the Products prove defective following their purchase. Any warranty claims must be made by customer no later than sixty 60 calendar days after the expiration of the applicable Warranty Period. We may ask you to send us a photograph of your Product to validate the claim and, in some cases, we may ask that you return the product to Otter for inspection.

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Archives Mobile Archives Fios Archives. Ask a question. Because OtterBox cases are designed to work with electronic devices, they are not intrinsically safe. Four, I chose an online retailer. Leave a Reply Cancel reply Your email address will not be published. If your product was purchased from an OtterBox authorized retailer , and that product is still within the applicable warranty , then your damaged product is eligible for a warranty replacement. What should I expect or do? No trade-in req'd. Only Otterbox products purchased on the Otterbox website can be returned directly to Otterbox. My order wouldn't process, but I have multiple charges on my credit card. I have sent in the requested information on my warranty claim.

Please visit our self-service warranty portal. If you have already tried to submit a warranty and need additional help, please complete the form below. Please use our order look up tool to find your order.

Otterbox free replacement. OtterBox Outdoor Collection Products: 5 years from the original date of purchase or delivery. How long is my OtterBox product under warranty? I started the process by chatting with Otterbox customer service to find out exactly the steps. Check out up-to-date holiday shipping information here. Damages caused by use with non-OtterBox products. The website will take you through a five-step process to determine where you purchased the product, what the product is, and a description of issues. However, I started to notice that the corners of the screen protector started to look like they were leaking moisture or something. There are different warranty periods depending on the type of product you purchased. Global Warranty. Level Up Activities. Are you sure you want to remove the following product from the cart? Learn Expand child menu Expand.