Hp wireless mouse not working

Install the AA Alkaline batteries that came with the mouse.

Connect and share knowledge within a single location that is structured and easy to search. If the mouse isn't moved and sometimes even if it is moved during startup, it doesn't work. However, the keyboard working off the same dongle works fine. Occasionally, the mouse also went dead when the computer was idle for some time. I've tried removing the battery, spinning the battery to clear any contact issues … it often doesn't help. There's no reset button on the mouse, the dongle is hard to reach at the back of the PC.

Hp wireless mouse not working

To start the conversation again, simply ask a new question. It connects fine with my Windows but can't be found with my Macbook Pro. Any suggestions? Thank you. Posted on Jan 23, AM. It still doesn't connect. I plug the USB into the port, switch the mouse to "on" and then hit the connect button. Then a light on the mouse, below the scroll wheel, blinks orange. Page content loaded. Jan 23, AM in response to Shootist Dec 4, AM in response to Stacey Kilpatrick. I was also not able to do it during the initial installation of Mouse to my Macbook pro. Pressed blue button, also tried various other things.

Dirt or fingerprint buildup can cause tracking issues. Reset the USB receiver connection based on if it has a Connect button or not.

Hi I am currently having a problem with my z HP wireless mouse as it is not connecting to my laptop and not even turning on I have replaced the battery but. Hi people3. I understand that you are not able to connect your wireless mouse to your mac, I am glad to assist you. If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Check a wireless mouse for power and connection issues if it uses a USB receiver that plugs into a port or is built into the computer.

PC Hardware Diagnostics Tool. A slow or frozen computer could be caused by your hardware. Run this hardware diagnostic to check. Still need help? Try these automated solutions. Sign in or create an HP account to connect with a live agent may require an active warranty. This product cannot be identified by serial number alone. Please provide a product number as well. Please enter a valid serial number, product number or product name. Enter your model name or serial number to find software and manuals specific to your device.

Hp wireless mouse not working

If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Check the power and connection status to resolve issues with your wireless mouse. Check a wireless mouse for power and connection issues if it uses a USB receiver that plugs into a port or is built into the computer. Look for and remove any packaging tabs from the mouse. Tabs prevent the device from receiving power. If the mouse does not turn on, recharge the battery by connecting the charging cable to a power source, such as a USB charging port on the computer or an external USB power adapter. If the mouse uses replaceable batteries, install new ones. Locate the USB receiver for the device. It may be inserted in a USB port on the computer, or in the original packaging. Or look for a storage container for the receiver inside the mouse.

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Hot Network Questions. Jan 23, AM in response to Shootist Clean the mouse, including the plastic tracking lens and and scroll wheel. Community Home. Along with new batteries in the mouse? I have the same problem! Check the power and connection status Bluetooth mouse Check a wireless mouse for connection and power issues if it uses Bluetooth to connect to the computer. Replace the batteries. If a wireless mouse does not respond or work as expected, check the connection, install updates, and confirm settings to resolve the issue. Select a function from the drop-down list or click More to view additional options. Yes No. Use the slider to adjust the mouse battery level to when you want the low battery warning to turn on.

I bought this HP mouse online a couple months ago, it worked perfectly. Until about a month or so later when it stopped. The light will flicker and dim for a bit then just disappear altogether before flickering again.

Choose the Connect button to pair your mouse with your Mac again. Please perform these steps and Feel free to reply to your public post for any further assistance. Improve this question. How to troubleshoot wireless mouse issues in Windows. If the mouse isn't moved and sometimes even if it is moved during startup, it doesn't work. Not the answer you're looking for? Turn off any other wireless devices that you are not using, including Bluetooth devices. Microsoft is working on a solution. Get started with your Apple ID. Objects such as TVs, cordless phones, or speakers can weaken wireless signals. After the updates install, restart your computer when prompted. While holding down simultaneously the right and middle mouse buttons, turn on the mouse, and release the buttons 5 seconds after turning on the mouse. It may be inserted in a USB port on the computer, or in the original packaging. Select Additional mouse options. Page content loaded.