Ikea online returns

Not happy with your purchase?

This page helps you with how to make a return at IKEA. Because our day return policy is simple, the process is usually smooth — especially if you bring your receipt and arrange an Express return online beforehand if this is available in your nearest store. If you have your till receipt or order number handy, follow the link below and enter your details to receive your Express return barcode. This will make your journey at the Returns counter much quicker. If the article s you are returning were purchased online and have a total weight of less than 10kg and can fit in a parcel of 60x50x50cm or less, it should be returned for free using Yodel. You can return at your convenience to over 7, locations.

Ikea online returns

You may also return open products within days, with your proof of purchase, for a full refund. If the Pick-up service is available in your area, please bring your product to your covered porch, garage or doorstep. We do not accept returns on plants, cut fabric, custom countertops and as-is products. We are unable to refund or exchange your items if your merchandise is found to be modified from its original form when purchased, dirty, stained, or damaged. We apologize for any inconvenience. If your order arrived incomplete, contained damaged products, or didn't even show up, we're here to help. Sometimes things don't go as planned. Customer service Return Policy. Return policy. It's OK to change your mind!

We will need customers to share the pictures of the articles for us to initiate exchange or refund and the proof of purchase invoice. Chat now.

Online order. With our return policy, we have ensured that our customers have a safe shopping experience with IKEA. Our mission is to enhance the customer experience and to enable our customers in making informed decisions. This return policy is in addition to the customer's statutory rights. You can purchase products from us in store or online and we will accept them back for a full refund in the original method of payment up to 60 days after the purchase, 90 days if you are a IKEA Family or Business member. For us to give you a full refund we expect that the products are in the original unopened packaging, if the product does not come with packaging then all labels must still be intact.

You may also return open products within days, with your proof of purchase, for a full refund. If the Pick-up service is available in your area, please bring your product to your covered porch, garage or doorstep. We do not accept returns on plants, cut fabric, custom countertops and as-is products. We are unable to refund or exchange your items if your merchandise is found to be modified from its original form when purchased, dirty, stained, or damaged. We apologize for any inconvenience. If your order arrived incomplete, contained damaged products, or didn't even show up, we're here to help. Sometimes things don't go as planned. Customer service Return Policy. Return policy. It's OK to change your mind!

Ikea online returns

It's the small but special things that make everyday life just a bit brighter. Here are some ideas on how to treat yourself right, every day! Go to IKEA. Open main menu. IKEA storage school A simple recipe for an organised kitchen. IKEA in the 80s Design flashback! IKEA storage school Ideas for a more organised home. Add a little extra to your everyday It's the small but special things that make everyday life just a bit brighter. Previous slide.

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Important: the form is not available for the regions of Zwolle and Hengelo. Back to top Share. Frequently asked questions. We apologize for any inconvenience. Follow the steps below to return your online purchase parcel post only. If the article is eligible to be returned, we suggest you pack the articles exactly in the same condition as you received it. Customer can also connect to Customer Support Center through filling up this returns form Once the form is received, we will contact you within 24 hrs. You have days for returns That's why we give you days to return your purchases. Frequently asked questions Enter your search term in the search bar below. Enter postcode. Some of your returns-related questions will be covered on our guarantees page , appliance claims page or return policy page.

You can return many unopened IKEA products within days, for a full refund.

Returns and Product issues. Select store. Customer can also connect to Customer Support Center through filling up this returns form Once the form is received, we will contact you within 24 hrs. Return slip. Additional return policy information. No rush, no complicated conditions. Back to top Share. Information from your ID will be retained in a company-wide database to be used only for authorizing returns. Customer needs to contact Customer Support Center through chat or call. Step 2: You will receive a barcode per e-mail. For the quickest resolution, we recommend visiting an IKEA store with the damaged product or part s along with your order confirmation or receipt. Customer service Returns and claims Return Policy. You can purchase products from us in store or online and we will accept them back for a full refund in the original method of payment up to 60 days after the purchase, 90 days if you are a IKEA Family or Business member. Return policy. You may also return open products within days, with your proof of purchase, for a full refund.