Keyboard not working on microsoft surface

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Ask a new question. So I take my surface pro 8 and the keyboard doesnt work or charge the pen, though it did an hour ago. I tried going to uefi but the keyboard still work. I updated it and it still wont work. My microsoft virtual keyboard also stopped popping up when I click on typable fields, so i had to go to settings and change it from "when keyboard is disconnected" to "always" to be able tp type anything. Hi AaronKilo ,. Thank you for reaching Microsoft Community.

Keyboard not working on microsoft surface

Ask a new question. Hi Ravindra jadhav ,. I understand that you're having trouble with your Surface Pro X keyboard. I am here to help you and let us work on this together. There could be several reasons why your Surface Pro X keyboard is not working, the keyboard may not be properly connected to the Surface Pro X. Or Outdated or Faulty Drivers: The drivers for the keyboard might be outdated or faulty. Here are some troubleshooting steps you can try:. Check the connection: Make sure the keyboard is properly connected to your Surface Pro X. Detach and reattach the keyboard to ensure a secure connection. Restart your Surface Pro X: Sometimes, a simple restart can fix the issue. Press and hold the power button on your Surface Pro X for 10 seconds, then release it.

I am having connectivity issues with my keyboard. Not enough information.

To try to resolve these issues, you can begin by following the steps below to get the latest updates , detach the Type cover or keyboard , force a restart , reattach the Type Cover or Keyboard , or confirm connectivity. Open the Surface app. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store. When it has downloaded, select Start , search for Surface , then select the app from the list of results. If you have installed a custom or clean Windows image and your Keyboard is not recognized, you may need to install Keyboard drivers.

To try to resolve these issues, you can begin by following the steps below to get the latest updates , detach the Type cover or keyboard , force a restart , reattach the Type Cover or Keyboard , or confirm connectivity. Open the Surface app. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store. When it has downloaded, select Start , search for Surface , then select the app from the list of results. If you have installed a custom or clean Windows image and your Keyboard is not recognized, you may need to install Keyboard drivers. Manually install the latest driver package for your version of Windows. For more info, see Download drivers and firmware for Surface.

Keyboard not working on microsoft surface

You must hard reset your Surface Laptop to fix its keyboard, and you'll lose any unsaved work. To perform a hard shutdown, press the Volume Up and Power buttons on the keyboard and hold them both down for 15 seconds. Your Surface Laptop will turn off. You can release the keys and turn it back on. If the keyboard isn't responding on your Surface Laptop, don't worrythere's a secret handshake that will fix it. Here's what to do if your Surface Laptop keyboard isn't working, whether or not the touchpad is also working. In some cases, the Surface Laptop keyboard may stop responding entirely. We recently encountered this problem on a Surface Laptop 4, but we've seen reports that it can also occur on Microsoft's other laptops, from the original Surface Laptop to the Surface Laptop 2 and Surface Laptop 3. On our Surface Laptop, the keyboard wasn't working, but the touchpad was. Worse yet, the problem persisted even after rebooting the Surface Laptop, which is the usual fix for strange Windows PC problems.

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Trending Videos. I have the same question You may contact them through the numbers listed in Global Customer Service phone numbers microsoft. Hello, Thank you for your reply and care. Recommended next step: Troubleshoot problems with Windows Hello on Surface. Let me ask few questions to help us further isolate the issue. In reply to Tze Wei Teoh's post on October 27, You got me here; We will definitely figure this out together. Note: If you don't have the Surface app installed, you can download the Surface app from the Microsoft Store. Recommended next step:. Go to Start , enter reset in the taskbar, then select Reset this PC.

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Thanks for your feedback, it helps us improve the site. Same here, maybe theres an issue with the newest Update? Cancel Submit. This will make it available in all modes regardless of what hardware is attached. Most of the time, the problems are caused by a connectivity issue. Go to Download driver and firmware for Surface , choose Surface Laptop. After updating the Windows, your Surface device might ask you for a restart. Report abuse. Thanks for your feedback. Easy to follow.