Koodo.com chat

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Claim your listing for free to respond to reviews, update your profile and manage your listing. KoodoMobile has a rating of 1. Reviewers complaining about KoodoMobile most frequently mention customer service, sim card, and phone company problems. KoodoMobile ranks rd among Mobile Carriers sites. Aman thank you so much for your help. You were very friendly and professional as you answered all our questions. I would totally recommend your store to others.

Koodo.com chat

Charged for roaming when I had requested the travel package they offered Get zero help from customer service can not reach anyone for assistance Customer service sucks!!! Looks like I will try to get service at a local kiosk see how that goes Dont have much faith in that either. Great customer service for assisting me to update my account information. It was clear and understandable as well as user friendly. The representatives were excellent and courteous in helping me solve issues and reconcile billing. If only it would be easier to have human interaction and definitely more transparency. It was to inform Kodoo with info about Mr. Lucas's common-law wife died and I am no longer need that line because of this change in situation. Also trying to reconcile account because of2 tab accounts being paid and my transfer of cells,to Virgin. I was well served about my concerns to my and I think our mutual understanding. Ashline initially and byLiverato in payments. It was terrible and I am not using you as my cell phone provider no assurance at all and would not recommend you to anyone.

Finally, I took the sim card to a nearby store to return it! What is the process for koodo.com chat Breaking news: See More.

A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future. Koodo Mobile has 1. Consumers are mostly dissatisfied. Pros: No one answered my called, There is no customer service, Good rates and plans. Cons: Horrible customer service, Poor customer services, Complicated and time-consuming customer service.

The following is a review of Koodo Mobile based on my personal experience as a subscriber for almost 15 years to As is the case for most mid-level and discount providers, customer service can be quite poor for any issues that fall outside of the capabilities of their online self-serve tools. Call wait times are long, but you can schedule a callback through their chatbot. However, they will charge you significant fees if they have to take any actions on your account on your behalf. New customers are still connecting to the same 4G network, but the data speed is throttled.

Koodo.com chat

Koodo Mobile is a Canadian mobile flanker brand [1] [2] started by Telus in and mostly oriented toward younger customers. Being a subsidiary of Telus, [5] Koodo has been able to offer extensive coverage and a strong presence in mobile retailers. This allowed Koodo to gain a presence nationwide. This brand was in operation since , and it mainly targeted high school, college and university students. It was ended because the Amp'd Mobile operations in the United States suffered from poor customer service and bankruptcy. This meant that unlike Bell, Telus no longer had a mobile brand targeting students. This mobile brand provided services at a lower cost than most other companies.

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They just keep saying I understand. For my bill engrisine. Sort by Author Post time Ascending Descending. John R. Diversity of Products or Services. It was clear and understandable as well as user friendly. Get better people, your service is trash. I finally got to talk to a real person and they were able to make a deal with me that was satisfactory. Couldn't even answer when a call comes in. I had to buy another month's worth of a plan they don't care no one's reached out. I cancelled my service with Koodo one and half months before my 2-year contract ends. KoodoMobile has a rating of 1. Text messages wont deliver, internet wont load, i have 20 gb that i cant even use. His company Koodo. Account Info.

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This was a simple roaming charge error that was resolved in minutes with the proper experienced service rep. Tip for consumers: Beware of the promotional price. Oct 02, Consumers Call the Most From. Follow John R. This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Sep 05, I would totally recommend your store to others. Critical highlights Koodo Mobile has a very poor after sale customer service which I think is a disrespectful to customers. Perhaps fins a kiosk somewhere. Maybe they are not aware of how much this affects the customer. Koodo is by far the worst of them. I just found out that my credit score went down in less than a month because they reported that my payments were not on time. Just got off the phone call with Koodo from a scheduled callback.