Microsoft account recovery page

This step assumes you've tried Reset a forgotten Microsoft account passwordbut your attempt wasn't successful. If you already tried this but it didn't work, microsoft account recovery page, use our Sign In Helper tool. The steps below will help guide you when filling out the account recovery form. It can be a lengthy process as it's designed to ask questions about your account that only you can answer.

February 14, Are you looking for help with the Account recovery? Please keep in mind that the account recovery process is automatic and neither Community users nor Microsoft Moderators can intervene in the process. February 9, Ask a new question.

Microsoft account recovery page

Select Reset password below. Reset password. Enter the email address, phone number, or Skype name you use to sign in then select Next. Type the security code into Verify your identity , then select Next. If you know your password, but want to change or reset it, sign in to Change password. If you need help with your work, school or Entra password, go to Microsoft Online password reset. If you get a message from Microsoft that says your account is locked, use our Sign In Helper tool. If you have forgotten your username, or you get a message from Microsoft that says that "account doesn't exist", use our Sign In Helper tool. Sign-in helper. Help with the Microsoft account recovery form.

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Home Home. Reset or recover your lost Microsoft account password. Sign in to Xbox on your device. If you know the email address that you used to set up your Microsoft account which is used to sign in to your Xbox profile , you can reset your password now:. Go to Reset your password and enter your email address.

If you want to change a known password, see Change your Microsoft account password instead. If the "Enter password" window is still open select Forgotten your password? For your protection, Microsoft must verify your identity before you can proceed with resetting your password. Retype the first part of the email address or the last four digits of the phone number hinted at in the previous window. Confirm the code to create a new password. Learn how to create a strong password. If these steps didn't work, or you have other account sign in issues, use our Sign-in helper tool. How to help keep your Microsoft account safe and secure. Accessing the account of someone who has died. Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Microsoft account recovery page

Contribute to the Windows forum! March 14, March 11, Ask a new question. This Forum article walks you through the account password reset, account recovery process, and offers tips and tricks to help get you into your account as quickly as possible.

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Was this information helpful? Too technical. Go to the recovery phone or email for where you expect to receive the code. Was this information helpful? Windows Insiders. You can also reset your password on your Xbox console below. Account activity and closed accounts. The process on Xbox involves using a browser on the console. Windows Insiders. Thank you for your feedback! Other support Help with a work or school account password I need to talk to a customer support agent. The steps below will help guide you when filling out the account recovery form. If you can, submit the form from a computer you frequently use with this account.

If you think your account has been hacked, use our interactive tool to help guide you to the right steps.

Accessibility center. If you recently bought a new one, try to get the hardware ID from your old console. Microsoft account More We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion microsoft. Help with a work or school account password. Didn't match my screen. Maetho Tanas. Easy to follow. Accessing the account of someone who has died. If you close your Microsoft account, there's a day grace period during which you can change your mind and reopen your account. Accessibility center.