Nbn box flashing red and clicking

Well, I did some digging and found out that there is actually a fix for this issue! If your NBN connection box is flashing and clicking, the first thing you should do is unplug it from the wall.

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Nbn box flashing red and clicking

If you're not sure what type of connection you have, learn more about the different connection types we use. Wait minutes. If it doesn't connect, reset the nbn connection box. If you still have no connection, check that the coaxial cable is firmly screwed in to both your nbn connection box and the wall plate. If none of this works, call us on When restarting, each light should flash as it connects to the nbn network. Once it's connected, all lights should be green. View your services, pay your bill, troubleshoot tech issues, contact us via messaging and much more. If you'd like to speak with us in your preferred language, we've got you covered. At Telstra we recognise and acknowledge the existing, original and ancient connection Aboriginal and Torres Strait Islander peoples have to the lands and waterways across the Australian continent.

I would like to fix it for next time.

We were able to locate your account using your community details and understand that you've been in touch with our Tech team. They've escalated your case to our Engineering team for further investigation and updates will be given within 24 to 48 hours. View solution in original post. For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage. Check our Service Status page for any known outages. If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: Troubleshooting No Internet Connection.

We were able to locate your account using your community details and understand that you've been in touch with our Tech team. They've escalated your case to our Engineering team for further investigation and updates will be given within 24 to 48 hours. View solution in original post. For customers experiencing any issues with their service, we recommend the best thing to do first is check if there's an outage. Check our Service Status page for any known outages. If there are no known outages in your area, you can proceed with the troubleshooting steps indicated on this link: Troubleshooting No Internet Connection.

Nbn box flashing red and clicking

If you're not sure what type of connection you have, learn more about the different connection types we use. Wait minutes. If it doesn't connect, reset the nbn connection box. If you still have no connection, check that the coaxial cable is firmly screwed in to both your nbn connection box and the wall plate. If none of this works, call us on When restarting, each light should flash as it connects to the nbn network. Once it's connected, all lights should be green.

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If a reset doesn't fix the problem, contact us on Flashing green Your nbn connection box is working and there is normal activity on the network. Flashing green Your nbn connection box is downloading a software update. Is there any update with this? Flashing green Activity. Any help appreciated. Solid red Your nbn connection box has lost connection with the network. Are you sure it's even your FTTC unit that's fried and not the unit out in the pits somewhere? Downstream connection found; searching for upstream connection. Indicators Meaning Action required Off Your nbn connection box is working but you have no devices connected. Please note that all other lights will be off if the Connection Box has no power. Flashing amber Device is starting up and installing. We were able to locate your account using your community details and understand that you've been in touch with our Tech team. Indicators Meaning Action required Solid green Online. The connection Box is working, but no devices are connected.

It keeps making a clicking sound and the lights are constantly flashing. Can you provide some guidance on what I should do to resolve this annoying problem? Thanks in advance!

Pin It on Pinterest. Green: Cable connection detected. Print Search. Try different combos of RX and TX until something works. Flashing amber Device is starting up and installing. Flashing green Your nbn connection box is starting up. If you're not sure what type of connection you have, learn more about the different connection types we use. Anyone repaired one? If the relay has welded or exploded then the modem ICs have probably been fried too and you are probably SOL for the repair. Let's get you connected. Connection Box is operating on backup battery power from the Power Supply unit. Connected successfully to the fibre network. One or more Fibre phones are off the hook typically because they are being used. Telstra Personal Home Page. Connection Box is currently downloading an update with no issues.