Ps4 controller does not turn on

Diagnose and fix the most common problems plaguing your PS4 controller with these step-by-step DIY troubleshooting guides. Check out the Answers forum for more troubleshooting help for your specific issue. Maybe someone has already solved the same issue you are experiencing.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. September 28th, But what's wrong with it? Here's a guide from our tech experts to fixing your PS4 controller.

Ps4 controller does not turn on

Most of the time, your DualShock 4 controller probably works fine. But when your PlayStation 4 controller isn't responding or disconnects randomly, it's frustrating. Let's look at fixes for when your PS4 controller is not working, so you can get back to playing. Normally, when you press the PS Button on your controller, it should turn on and connect to your system. However, when it's not connecting, you'll instead see the light bar on your controller flash for a bit, then turn off. This often happens if you've used your DualShock 4 with another console, since the PS4 controller tries to connect to the last device you used it with. For instance, if you use a PS4 on your PC or Mac , or with a friend's console, it will remember that device and try to connect to it the next time you turn the controller on. In these cases, you'll need to re-pair your DualShock 4 with your own PS4. Make sure you're using a high-quality cable that you know works properly. Once your controller is physically connected to your console, press the PS Button on your controller for a moment, and its light should flash briefly before turning blue or another solid color if you already have a controller connected. This signifies that your PS4 controller has paired and connected successfully. If you have your DualShock 4 paired with another nearby device, like your phone or a PlayStation 5, trying to re-pair it to your PS4 may turn on the other device and connect the controller to it. You should thus turn off and unplug whatever other device your DualShock 4 is paired to first. After you re-pair your controller, you can disconnect the USB cable and use your controller wirelessly as normal.

Do I just need to replace the controller entirely, as I do not want to waste time to try and fix it myself. After your controller charges for some time, try using it as normal.

If you're reading this, you've probably experienced an issue from which many PS4 owners have suffered: one moment your DualShock 4 controller is working fine, the next moment it appears completely dead. No lights will turn on, USB charging doesn't work, resetting the controller doesn't work. It seems that it has completely died, and no matter how many troubleshooting guides you follow, nothing fixes it. Fortunately, there's a solution. I'm aware of this issue because it has affected me

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. September 28th, But what's wrong with it? Here's a guide from our tech experts to fixing your PS4 controller.

Ps4 controller does not turn on

You can use your controller away from your console. Find out more about compatible devices, applications, and feature support by visiting the guide below. When using your PS4 console, you can check your controller battery level by pressing and holding the PS button on your controller to show the Quick Menu. The controller battery level is displayed on this screen. If you've followed the above instructions but believe your controller is not connecting properly, please visit the PlayStation Repairs diagnostic tool. Support Home. Pair with console Pair with other devices Charge controller Adjust controller settings Having issues? Connect the controller to your console using the included USB cable. If your controller is turned off, press the PS button. After the light bar blinks, the player indicator lights up.

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To do this, fully turn off your PS4 as explained earlier. You'll need a small pointed object, like a bent paper clip or a SIM card ejection tool, to do this. Our stores. Potential causes include the controller's volume not being turned up, or a general firmware glitch. Here are some possible causes, according to Asurion Experts: The controller's battery is dead. If you have your DualShock 4 paired with another nearby device, like your phone or a PlayStation 5, trying to re-pair it to your PS4 may turn on the other device and connect the controller to it. To rule this out, you should restart your console before troubleshooting further. Once it's shut down, connect the problematic controller to your console with a USB cable. I put the "dead" controllers on the charging station, and they immediately lit up and began charging like normal. The easiest way to do this is by pressing the reset button on the bottom near the L2 button. Once you've done this, connect your controller to your PS4 again via USB cable and see if it pairs successfully.

Just like other problems with your PlayStation, like overheating or software crashes, this controller issue can be a real game-stopper. When your tech misbehaves, we step in to help, The solutions that we have put together guide you to fix your PS4 controller, so you can get back to gaming.

That led to hours of retrying every troubleshooting guide I could find. The controller was recently paired with another device, like a different PS4 or PC. We recommend speaking to a local repair technician if you don't feel comfortable doing this yourself. From the PlayStation dashboard :. The DS4 should now be fully operable. It will be the one without the green dot next to it. If you've tried these steps and still need a little help, we're right around the corner. PS4 controller won't pair or connect If your DualShock 4 is on but not responding, you can try to re-pair your controller with your console this is known as a soft reset. First, make sure your controller battery is charged. Once disconnected locate a pin or a small narrow object and push into the reset hole on the rear of the DS4.