Psn store refund uk

When using the Android PlayStation appyou may have mistakenly bought the wrong game. Or you've accidentally been charged a recurring fee for auto-renewing your PlayStation Plus subscription.

Free Express Delivery on all orders. Conditions apply. Learn more. The PlayStation Experience. Discover even more reasons to shop with us. Free day returns. In addition to the rights set out below, you may have additional rights under applicable local law; nothing in the policy below limits or replaces any such rights under local law.

Psn store refund uk

You can use a variety of payment methods to make PlayStation Store purchases and top up your wallet. If you add a payment method while shopping on PlayStation Store, the payment information will be saved to your account. If you do not recognize a purchase, first check your PlayStation Store transactions. If your transaction history doesn't explain the charges, please consider the common reasons for unrecognized payments listed below. Please check your subscription settings to see if this is the cause of the transaction. Please note, there are limitations on when you can get a refund for subscription payments. Child accounts don't have their own PlayStation wallet but can spend funds from the family manager's wallet within an assigned spending limit. The spending limit for a child account is set to 0 by default when the account is created by the family manager. If you find that a family member under the age of 18 is using an adult account, please contact us. Please check your account transaction history to see if you have purchased the same piece of content multiple times. There are limitations on when you can get a refund for certain payments.

If you wish to return physical goods: From the footer, click on Order Status: Enter your order number and the email address you used. Buying a game, a bit of downloadable content, a movie, or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in place to let you get your money back, psn store refund uk.

Buying a game, a bit of downloadable content, a movie, or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in place to let you get your money back. You can even get money back on the purchase of a PlayStation Plus membership if you act in time, so PS Store refunds are very possible. Within 14 days of making your purchase, you can get your money back without any questions asked, with one huge condition: you cannot download the item in question, because the second you start doing so you'll lose the ability to get a refund. That means you're going to want to turn off automatic downloads in your console's settings to give you the best chance to get a refund on a purchase you're not sure about. This means that pre-orders can be a little bit complicated, too - if you pre-order within 14 days of the game's upcoming release, you can get a refund at any point within 14 days of your actual pre-order. If you pre-ordered earlier than that time, meanwhile, you can get a refund any time before the game releases.

Alert: Severe weather conditions across the U. You may need one or all of the following when you request a refund:. Learn more about requesting a domestic USPS refund. Refund requests for loss will still be processed. Read More. Watch the Apply Online video. Find a Post Office. Business Refunds BCG. Find the shipping service you used listed below and review the How to Apply details to see what is eligible for a refund, when to apply, and what you'll need to apply.

Psn store refund uk

If you have bought something on PlayStation Store but have changed your mind about the purchase, you may be able to request a refund. To find out more, including how to make a refund request, please select the type of content you have purchased below. In addition to the refund procedures summarized below, you may have additional rights under applicable local law; nothing in the summary below limits or replaces any such rights under local law. Full games, downloadable content, in-game consumables and season passes fall under this category. After purchasing this type of content through PlayStation Store, you have 14 days from purchase to request a refund.

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Payment options Which payment options are accepted on PlayStation Store? Reset your account for PlayStation Network password. To help ensure that you have a positive experience shopping with us, and in case you need a little more time to decide whether to return an order, in addition to your statutory cancellation right we provide a goodwill returns policy allowing you to return items within 30 days of delivery. Confirm age. Subscription Services Based on the agreement and acknowledgment you make when you first purchase your subscription, you can cancel your purchase and request a refund within 14 days from the initial transaction date, even after you start using the subscription. When you make a purchase using links on our site, we may earn an affiliate commission. When refunding a pre-order made with one of these payment types, the refund will be sent to your wallet. Refund for pre-orders. See more information about cancelling a pre-order here. Select Redeem Codes from the drop-down menu. Please note: The setting applies to all devices used to access PlayStation Store. Chat with us.

By Cameron Faulkner and Antonio G. Di Benedetto. So you bought something from the PlayStation Store, and you changed your mind?

How to set a parental monthly spending limit online. If we accept your claim, we will arrange for a repair or replacement free of charge. When refunding a pre-order made with one of these payment types, the refund will be sent to your wallet. If you wish to return physical goods: From the footer, click on Order Status: Enter your order number and the email address you used. Activities like playing online, using cloud storage, and downloading monthly games will reduce your refund amount. Here are some tips:. Buying a game, a bit of downloadable content, a movie, or any number of other digital items from the PlayStation Store doesn't have to be an irreversible choice - Sony does have a refund system in place to let you get your money back. Sorry, you may not access this content OK. When you make a purchase using links on our site, we may earn an affiliate commission. Some codes have an expiry date listed on the voucher.