Service status virgin broadband

Virgin Media is no stranger to outages. Is Virgin Media down? Another good source to check is the Downdetector website.

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Service status virgin broadband

Being impacted by an outage can be extremely frustrating, we reveal how you can check your service status. Virgin Media has roughly 3. If you are one of the potentially thousands who has experienced an outage, you can check your broadband and mobile service status online. Virgin Media went down today June 30 leaving hundreds of customers furious. One customer took to Twitter to vent, they said: "Actually fed up with Virgin Media, it's down more than it's up. And another raged: "Virgin Media is somehow down again, I don't think it could honestly get worse at this point. According to downdetector over customers reported issues with their landline internet and email service. Thousands of users reported issues on June 19, and prior to that in May, many were left unable to browse the web after the provider suffered an outage. In the same month, services went down for hundreds of customers and before this 2, customers were left without internet. Before that, at the end of April , thousands were reporting issues in an outage that lasted several hours. A few days before that more than 1, reports were made on DownDetector.

I have issues with terrible reception on tv Hd channels. UK Edition. Virgin Media is no stranger to outages.

Check if Virgin Media is down in your area, or if the fault is with the Virgin Media services in your home, by tapping the link below. There are two ways to check for issues in your area that might be causing problems with your Virgin Media services. There are no Virgin Media network issues affecting services in your area. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Billing Change my package My current package Email Home move. Service status Help Account settings.

Follow all our live coverage of business, economics and financial markets. Downdetector, which tracks outages, said more than 25, people had reported problems with their services , with the glitch first noticed by some customers shortly after 1am BST. The cause was not immediately clear but caused havoc for customers, including those relying on internet and phone connections for work. By late morning the worst of the issues had been resolved. Virgin Media did not respond to questions on whether it would pay compensation to users affect by the outage. Thank you for reading our live coverage today. Virgin Media has now confirmed what the third-party data was telling us: broadband service has now been restored. We apologise for any inconvenience caused. Just to check back on Virgin Media, the number of outages reported by users appears to have fallen back almost to the baseline, according to DownDetector. Virgin Media has given no official indication that the problems have been sorted, but chart clearly shows that things have settled down, barring any further flare-ups.

Service status virgin broadband

If your services aren't performing as they should, our Service Status is the first place to go to check for faults without having to call in. Our Service Status is a really simple, yet very clever way to help you run tests, check for local issues, restart and reboot your Virgin Media kit and even to book or reschedule visits from our engineers. If you aren't the account holder, you can just click this link: Check Service Status. Once you've downloaded the app and signed in, just click the Status button at the bottom of the app and for an overview and helpful hints and tips. If you're accessing it for the first time, make sure you have your Account number and Area reference number to hand - you can find these details at the top right-hand corner of your bill. Once you're signed in, you will see your services and their current status: this is where we will let you know if there are any known outages that may be impacting your service. The great news is if we have identified an outage you can subscribe for updates to your mobile or email, and we will advise you on the progress and when the issue has been resolved without having to call us. Simply follow the instructions on the screen and we will run diagnostics and advise the next steps to improving your service. If you have any questions about using My Virgin Media or the app do pop on over to our Managing Your Account - Cable board and ask away.

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Enter your address to see if your area is affected by an outage. And the only answer i have received is that the external work has been rescheduled again. If you're without service for a sustained period of time then you may also have the right to leave without incurring a fee, although neither of these are automatic - you need to ask your provider. Sitemap Media Releases Jobs Virgin. The technical storage or access that is used exclusively for statistical purposes. Consenting to these technologies will allow us to process data such as browsing behaviour or unique IDs on this site. Again using my minutes to get this resolved. Useful comments include a description of the problem, city and postal code. If you have a problem with your Virgin Media broadband, TV or home phone service you can run a check online on our service status page. Heads up: Internet Explorer is retiring on June 15, Ofcom virginmedia Will do thank you - managed to cancel the contract on my 10th attempt on the third day is trying.

However, some areas seem to be unaffected and working as usual. The most commonly reported problem is issues accessing emails, but many are reporting a loss of internet or slower connections than usual.

We've asked Virgin Media if there's compensation available for TV customers and we'll update this page when we know more. Current service status:. Barry Collins Barry has 20 years of experience working on national newspapers, websites and magazines. Barry has 20 years of experience working on national newspapers, websites and magazines. The broadband is terrible and has been for weeks. I have been cut off 4 times now. Compensation should be paid automatically and arrive no later than 30 days after the problem is resolved. Green There are no Virgin Media network issues affecting services in your area. Check the status of your service s An error occurred while processing your request. The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes.