Sky stream puck unable to link account

Sky TV is currently available through three different devices. Which Sky hardware option is best?

Sky Stream has recently gone through an update, but some viewers have been left with issues and are unable to watch their favourite shows. Stream is a dinky plug-in box that provides access to Sky's leading entertainment service via WiFi to any TV of your choice. But, the tech giant has helpfully released a thread on X formerly Twitter for people to manually reset their systems and start the update fresh. Firstly, they should switch the Sky Stream puck to standby. Fourth, leave the Sky Stream puck powered on for 30 minutes. Sixth, switch it off at the wall and switch it back on again, but no need to unplug it this time. Finally, press the home button on the Sky remote.

Sky stream puck unable to link account

Sign in to get your answer quicker. Brand new to Sky, got my puck plugged in but it won't link to my account and I have not activation code. They remind me that it will automatically charge after 14 days, but I can not activate the puck? Had the same issue tonight trying to set 4 up. Power down the puck, press and hold the power button on the bottom whilst powering back up u til the light flashes red, green, amber. This should do a factory tester and force a software update. Once done you should be able to follow the onscreen instruction and then link to your account. Unplug it. Then hold the power button with it still unplugged, keep the power button held down and plug it in again. Keep holding the button until it flashes red amber green rapidly, then let go, this makes it do a software reset.. About Sky Community Offers. Sign In. Sky Stream. Turn on suggestions.

Your Sky Q box also works with your router and any Sky Q mini boxes you have to create a mesh home wi-fi network.

.

Sign in to get your answer quicker. Received my puck today. Plugged in per instructions. Get a message that says unable to link my account, try again. When I try again same message. Message says I can link my account in the settings menu - can't find any option to link sccount in settings.

Sky stream puck unable to link account

If you're having problems connecting your Sky Stream puck, try these steps. For other on-screen messages, check the on screen message lookup tool. Power cable: check both ends of the power cable to make sure it's securely connected and plugged in at the mains. Loose cables can cause problems. Placement: where you keep the Sky Stream puck is important. Here are some suggestions:. Try another channel: if the issue is only happening on one channel, it could be a broadcast issue. For the clearest signal:. Check if your room gets a good WiFi signal. Try moving it back to where it was connected before.

Nba playoff bracket 2023

Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Power down the puck, press and hold the power button on the bottom whilst powering back up u til the light flashes red, green, amber. Sky Voice Remote. Report post. Sky Stream. Firstly, they should switch the Sky Stream puck to standby. That depends on how and where you watch your TV, as well as the equipment you already own. Sign in. Once done you should be able to follow the onscreen instruction and then link to your account. If your home internet is already stretched thin between user demands, Sky Q would be a better option. Sky Stream has recently gone through an update, but some viewers have been left with issues and are unable to watch their favourite shows. Get all your utilities sorted, for free! Post 3 of 3. Post 1 of 3. Tech James Halpin.

Sign in to get your answer quicker. Had to hold the reset button in for some time before the flashing white light turned red, try holding the reset button longer.

Fourth, leave the Sky Stream puck powered on for 30 minutes. Start a new discussion New Discussion. Never stress about moving again. Get all your utilities sorted, for free! Insurance Secure great cover. Mobile Market leading plans. Please Connect Me All your utilities sorted. Was this discussion not helpful? Customer log in Access your account. Your Sky Q box also works with your router and any Sky Q mini boxes you have to create a mesh home wi-fi network. Moving soon? Sign In. How do you receive TV?