Southeastrans medicaid transportation georgia

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This includes call center services; eligibility verification using proven gatekeeping processes; claims management; transportation provider credentialing and monitoring; utilization review; fraud, waste, and abuse mitigation; and quality management. Learn more about our new name, Verida. Click here. Verida serves more than 3 million covered lives, receives over 5 million calls, and schedules more than 5 million trips annually with a Since we have maintained accreditation from URAC, a Washington, DC based health care accrediting organization that establishes quality standards for the health care industry. Verida manages member-focused transportation programs including Medicaid NEMT, Medicare Advantage, and managed-care organization transportation services. Our world-class support team takes special care of the members we serve.

Southeastrans medicaid transportation georgia

People enrolled in the Medicaid program need to get to and from health care services, but many do not have any means of transportation. The Non-Emergency Transportation Program NET provides a way for Medicaid recipients to get that transportation so they can receive necessary medical services covered by Medicaid. If you are a Medicaid recipient and have no other way to get to medical care or services covered by Medicaid, you can contact a transportation broker to take you. In most cases, you must call three days in advance to schedule transportation. Urgent care situations and a few other exceptions can be arranged more quickly. Each broker has a toll-free telephone number to schedule transportation services, and is available weekdays Monday-Friday from 7 a. All counties in Georgia are grouped into five regions for NET services. Each region is covered by a NET Broker. The Division of Medical Assistance DMA monitors the quality of the services brokers provide, handling consumer complaints and requiring periodic reports from the brokers. If you have a question, comment or complaint about a broker, call the Member CIC at or toll free at

Our world-class support team takes special care of the members we serve. Click here.

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More than twenty years ago, our founder Steve Adams had the vision to create a Non-Emergency Medical Transportation business with the purpose of offering exceptional customer service to meet the specific needs of Medicaid members. The company was called Southeastrans. Our journey has been long and challenging, but so very rewarding. Millions of lives have experienced the passionate and empathetic support of our team of experts. Today, that same commitment to care resonates with every employee who engages with members but there is still a need to do more — to reach more members and help connect our community to better health outcomes.

Southeastrans medicaid transportation georgia

Tranisha Rockmore and her daughter Karisma waited at an Atlanta children's hospital in July for their ride home. Karisma had been at Children's Healthcare of Atlanta to have her gastrostomy tube fixed, Rockmore said. The 4-year-old, who has several severe medical conditions, has insurance coverage from Medicaid, which provides transportation to and from nonemergency medical appointments through private vendors. After being told that a ride would not be available for hours, Rockmore said, she finally gave up and called her sister to drive them home to the South Georgia town of Ashburn, more than miles away. She said it wasn't the first time she had run into trouble with the Medicaid transportation service. Many rides have been canceled recently, she said; the company told her it couldn't find drivers. Rockmore's remarks would no doubt resonate with the Medicaid beneficiaries, relatives and advocacy groups across the country upset about problems patients have getting transportation for medical appointments. Not only are some shuttle drivers no-shows, but some patients have been injured during rides because their wheelchairs were not properly secured, according to lawsuits filed in Georgia and other states.

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To be eligible Georgia Medicaid Transportation, you must meet the following criteria:. Toll free Monday through Friday from 7 a. Enable Javascript for enhanced page display. Contact Us. Since we have maintained accreditation from URAC, a Washington, DC based health care accrediting organization that establishes quality standards for the health care industry. Each region is covered by a NET Broker. All rights reserved. Our drivers become familiar with members and can report concerns to case managers using features in our mobile application. In this post, we will provide a detailed explanation of how the Georgia Medicaid Transportation program works, what is covered and what is not. This includes call center services; eligibility verification using proven gatekeeping processes; claims management; transportation provider credentialing and monitoring; utilization review; fraud, waste, and abuse mitigation; and quality management. Urgent care situations and a few other exceptions can be arranged more quickly. ESI and its partners take no responsibility for, and exercise no control over, any of these advertisements or their views or contents, and do not vouch for the accuracy of the information contained in them. Click here.

January 12, AM. State Medicaid programs sign lucrative deals with transportation companies that are supposed to provide reliable free rides to and from medical care. But some shuttle drivers never show, or some patients have been injured during rides because their wheelchairs were not properly secured, according to lawsuits.

In most cases, you must call three days in advance to schedule transportation. In addition, we encourage you to post any questions you have about Georgia Medicaid in the comments section below. Georgia Medicaid Transportation covers non-emergency transport services for eligible recipients who have no other means of transportation to get to Medicaid covered services. Technology should make life easier, which is why we offer free mobile technology devices to contracted transportation providers. Southeastrans If you are having a health emergency, you should call Contact Us. Email Required Name Required Website. Click here. Technology should make life easier, which is why we offer free mobile technology devices to contracted transportation providers. In this post, we will provide a detailed explanation of how the Georgia Medicaid Transportation program works, what is covered and what is not. Can they take me to the Emergency Room? If you are a Medicaid recipient and have no other way to get to medical care or services covered by Medicaid, you can contact a transportation broker to take you. Our world-class support team takes special care of the members we serve. LogistiCare