Stephen james bmw bromley bromley

Our specialist teams are on hand to guide you through whatever you need.

We are committed to providing a customer experience of the highest standard, but sometimes things can go wrong. Stephen James Automotive Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. If you have a concern or are dissatisfied in any way, we will do our best to help resolve the situation in a fair and transparent way. We will investigate all complaints competently, diligently and obtain additional information as necessary. Every complaint will be assessed fairly, consistently and promptly taking into account all relevant factors to ensure a fair outcome. Our commitment to you: We will thoroughly investigate your complaint and offer a fair response that will take into account all the information available to us. We will do our best to resolve your complaint quickly, by the end of the next business day if possible.

Stephen james bmw bromley bromley

The Motability Scheme offers simple, all-inclusive leasing to anyone receiving a qualifying mobility allowance. You simply use your allowance to lease a brand new car from a huge choice of makes and models. You can have up to three named drivers this doesn't have to be you and the price of every lease includes insurance, breakdown and maintenance. Email us. Leave dealer feedback. Find or leave a review on Google. Our fully trained Motability Scheme specialists are here to offer expert advice and help you choose the right car for your needs. Call dealer. Are you new to the Motability Scheme? Contact information Address. Bromley BR1 2NE. Get directions.

If you have a concern or are dissatisfied in any way, we will do our best to help resolve the situation in a fair and transparent way. Start new search.

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Our specialist teams are on hand to guide you through whatever you need. Get in touch and we'll arrange a time that suits you. Contact a member of our team to find out more about our Ask The Expert events all about going electric. Please view our Easter opening using the link below: Click Here. I would like to receive relevant information and offers. In order to receive personalised communications, my preferences and interactions with BMW Group communications, products and services will be analysed. Selected BMW Group companies and selected authorised sales and service partners may contact me for marketing purposes, via the following channels: i. Your privacy is important to us.

Stephen james bmw bromley bromley

Ready for you to drive away without the wait. Search our range of new BMWs available now. Our sales team are here to help, either online with a digital appointment or in person with a showroom visit. Please contact us with any queries you have. Contact a member of our team to find out more about our Ask The Expert events all about going electric. Why not sell your BMW back to the experts and get a trusted price for your car?

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We will do our best to resolve your complaint quickly, by the end of the next business day if possible. Call Ancaster MG Bromley on Charlene H. Every complaint will be assessed fairly, consistently and promptly taking into account all relevant factors to ensure a fair outcome for you. If the complaint involves a new vehicle, the warranty, servicing or repair and you still remain unhappy you can refer the matter to the Motor Ombudsman:. The customer service here was excellent, All of the staff at Stephen James were very helpful and welcoming. Are you new to the Motability Scheme? Service centre details. If your complaint relates to our credit broking activities and cannot be resolved by close of the third business day, we will: within 5 working days, provide a written acknowledgement of your complaint and give you the details of who is handling the case and how to contact them keep you updated on the progress of your complaint, and within 8 weeks of receiving your complaint, we will either: write to you with our final response and the reasons for providing this response, or explain why we are not in a position to give you a final response and let you know when we expect to be able to provide it. Reece T.

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This dealership has a route from the car park to the inside of the dealership without any steps to make it easier for anyone with limited mobility to enter the building. To refer a complaint to the Motor Ombudsman you must be give us the opportunity to resolve your complaint, if you are dissatisfied with our response or have not had a resolution within eight weeks you may be able to refer the matter to the Motor Ombudsman, any referral must be within six months of the date of our final response. If you consent to our marketing communications, we will provide communications tailored to your interests and preferences. Reece T. Stephen James Automotive Limited is committed to providing a customer experience of the highest standard, but we do understand that sometimes things can go wrong. Find or leave a review on Google. The dealership has accessible toilet facilities which are designed with extra space to make it easier for those with limited mobility or wheelchair users to access. Click pin to expand map. The dealership has a hearing loop or other designated sound system to connect to your hearing aid to make it easier to communicate with staff at the dealership. The dealership has automatic doors that open either with a sensor or a button.