Surface charger not working

The convenience of a portable device is that you aren't tethered to an outlet. This does mean that you have to give your device some juice once in a while. But if you can't get it to take a charge, it's no different than any wired device, surface charger not working. Don't settle for a corded tablet.

After your Surface turns on, you may have a problem with your battery or with Windows recognizing your battery. For example, you might experience one of the following issues:. Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply. If you see any damage to the charging port, power connector, or power cord, contact us.

Surface charger not working

Do you own a Surface Pro? It is ne of the best compact computing devices offered by Microsoft, launched in , and is currently in its eleventh edition, i. The machine has stood the test of time as people using a few years old version of the Surface series have negligible issues. However, some users have repeatedly complained about the Microsoft Surface charger not working properly. There are a lot of factors that account for the malfunctioning of a Surface Pro charger. In this post, let us look at all of them and explore working ways to resolve the issue. Read the post thoroughly, as this blog might save you a lot of hassle and money! Handling issues with a particular device can be tricky as physical and software errors must be taken care of. The same goes for the surface plugged in not charging situation. Some of the prominent factors that create a situation where your Surface Pro is plugged in but not charging. These include —. All these issues are random and may occur at any time. It can become irritating at first, but the good news is that it is fixable. The first thing to always try is restarting your device to drain it from any power the battery holds.

Solution 1: Change the power connector orientation Warning: Don't try this solution on Surface 3.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. June 23rd, We understand how frustrating that can be. You may even think your tablet is broken and that you need to buy a new one.

After your Surface turns on, you may have a problem with your battery or with Windows recognizing your battery. For example, you might experience one of the following issues:. Check for things that might prevent your Surface device or Windows from starting—or the battery from charging. Make sure that the connections are secure and that nothing is plugged in to the USB charging port on the power supply. If you see any damage to the charging port, power connector, or power cord, contact us. The LED light should be on when your power connector is plugged into your Surface. For more info, see What to do if your Surface power supply or charger doesn't work. Then press and hold the power button for 20 seconds. If you see the logo screen appear after a few seconds, continue to hold for the full 20 seconds until you see the logo screen again.

Surface charger not working

To begin charging your Surface, connect the power supply that was designed for your Surface to a power source—a wall outlet, power strip, or surge protector. When the power supply is connected to your Surface and plugged into a power source, the LED indicator on the tip of the charging connector will be lit when your Surface is getting power. For more info, see What to do if your Surface power supply or charger doesn't work. The Battery icon on the right side of the taskbar shows an electrical plug when your Surface is charging. Hover your mouse over the icon for info about the charging and battery status, including the percentage of power remaining. Surface power supplies are designed to work with Surface. We strongly recommend only using a genuine Microsoft or Microsoft-licensed power supply, one that either came with your Surface or was purchased separately, to charge the battery.

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Solution 2: Remove the battery driver and install updates don't do this for Surface Pro X. Step 3. If it does, you can now restart the device, and it will start charging. In the pop-up window, expand the Batteries category, and then right-click the battery driver and select Uninstall device from the context menu. Check cables and reset your power supply unit: Disconnect the charger from your Surface, unplug the power cable from the power outlet in the wall, and then disconnect any USB accessories. The light will come on when the Surface recognizes it is connected. Be sure to use the proper procedure for your model. Online support. Restart your Surface Pro. All Time: Approved By. We understand how frustrating that can be. If the LED light is on but the Surface Pro battery is still not charging, then the issue could be caused by a temporary glitch. Partition Wizard.

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If you aren't using the power supply that was designed for your Surface, switch to that power supply. There are a lot of factors that account for the malfunctioning of a Surface Pro charger. Wait at least 10 seconds and press the Power button to turn it on. In this post, let us look at all of them and explore working ways to resolve the issue. To fix it so that your Surface Pro starts charging again, use this troubleshooting procedure:. Battery saving tips for Windows. Follow the instructions that appear on the screen after starting the troubleshooting process. A UX writer who loves explaining technical details in a clear, crisp, and concise manner. Use the charging port built-in to the device, and you might get the laptop charged up. You should check them out! All you have to do is —. Select Search on the taskbar, enter device manager , and then select Device Manager from the list of results. Discover Community Contact Us. Don't worry, though. By pressing submit, your feedback will be used to improve Microsoft products and services.