Uber chat support hours

If you need to contact Uber's customer service, you can do so by calling the Uber customer service number for riders, which is If you're a driver for Uber, you can call the Uber helpline uber chat support hours at for assistance with your account or to report any issues.

Find information about how to take trips with the Driver app, where to see your earnings, and more. In some cities, you might be able to get support in person at a Greenlight location. To check availability, go to Help in your Driver app, then Book an in person appointment , choose the issue you need help with, and tap Schedule an appointment if you want more help. Or you can visit our website. Please enable Javascript Skip to main content.

Uber chat support hours

Are you looking for the top ways to contact Uber customer service? You can also use the app to report a lost item. You will then have the option to chat with support or call support:. Uber also has a robust online help section at help. This is where you can get answers to questions about using the app, your account, and common phone or app issues. One really cool feature of this page is that when you log in and select a city, the site becomes personalized, and you can get help based on your specific account. Many locations allow appointments, which can reduce your wait time while helping solve your problem quickly. You can try solving your problem yourself or calling customer support, but for complex issues, the Greenlight centers are the only ones who can help you. Reader Cynthia [name changed to protect privacy] shared her excellent experience by going in person to a Hub below:. I actually did go to the Greenlight Hub in [California] on Saturday, and it was an unexpectedly pleasant experience. The staff was friendly and responsive, and the general vibe of the Hub was very positive.

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You can get help right in the app. People who drive using the Uber app wanted the option of contacting us by phone when they needed help or had a question. Thanks to their feedback, Uber offers in-app and phone support for drivers on the road or off. Whether you have a question about your account or want to report an incident, you can contact us. Please enable Javascript Skip to main content. Uber Log in Sign up ,.

We have a host of information available to current and prospective Uber riders on our help centre at help. For issues related to a specific trip that was taken, you can first find the trip in question by accessing the "Your Trips" section in the menu bar. When you select the appropriate trip, you will have access to the trip details, trip receipt, and a "Help" section. Additionally, there is also a Help section on help. From there, you can find a number of articles with frequently asked questions related to the topics. Many articles also allow you to reach out to us directly if you have any further questions or concerns. They will look into your query and aim to get back to you within 24 hours.

Uber chat support hours

App-Based Gigs » Transportation » Ridesharing. Brett Helling is the founder of Gigworker. He has been a rideshare driver since early , having completed hundreds of trips for companies including Uber, Lyft, and Postmates. Since that time, he has expanded his knowledge into the Gigworker site, as well as writing the book Gigworker: Independent Work and the State of the Gig Economy Paperback, now available on Amazon. Luckily, Uber created an Uber chat in-app messaging feature for you and your current driver to communicate.

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I feel that I trusted them and they turn around and lied on me that's very poor customer service. Taxi Los Angeles. Here, you can browse frequently asked questions and articles to find answers to common inquiries or issues. Car service Miami. Atlanta Charter Bus Rentals. Taxi Atlanta. Driver jobs San Diego. Chicago Charter Bus Rentals. Charter Bus Rentals. You will then have the option to chat with support or call support:. I'm still waiting on a reply.

Whether you're a driver or a passenger, Uber generally provides a smooth transportation experience. But occasionally, you might need to reach out and get help from a real person at the ridesharing company.

Here are the steps to access chat support: 1. Aubrey B Jfd Mar 10, This compensation may impact how and where products appear on this site including, for example, the order in which they appear , but does not influence our editorial integrity. Jersey City Charter Bus Rentals. The representative asked me repeated questions to ensure she accurately represented my case. Also, Uber should have a telephone number for its customer to use. Issues resolved: 5 Taxi San Diego. We recommend verifying with the source to confirm the most up to date information. I would go online, and then it would immediately go offline.