Verizon wireless customer service reviews

We switched to Verizon 2 years ago due to the poor and, honestly, nasty customer service at our previous carrier.

Use PhoneDog to compare Verizon Wireless cell phones and plans. With our impressive lineup, you'll find the best Verizon Wireless cell phone plan or phone to fit your needs! We also provide the latest reviews on Verizon Wireless, America's 1 wireless provider. Established in , Verizon Wireless is the largest network provider in all of America. Known as the Big Red, Verizon Wireless provides the best coverage for all their users. Apart from offering coast-to-coast coverage, Big Red is popular for its consistent speed and uptime reliability. Not to mention, Verizon Wireless offers a wide array of cell phone options to choose from.

Verizon wireless customer service reviews

I just had an excellent customer service experience with Gayle from Verizon. She was so kind and sweet and answered all of my questions very quickly. I was told I would receive a survey after our online chat ended. We are excited to hear about your awesome experience and we will forward your kind words. We want to thank you for being a valued part of Verizon and I hope you enjoy the rest of your weekend. He spent time helping us with an old iPhone we are adding to our plan. Even though a purchase was not involved, he went above and beyond helping us with removing old data from the phone and getting it back to manufacturer settings. He courteous and patient and is a wonderful example of quality customer service. Thanks, Chris! Hello turnerp, thank you for taking the time to provide the feedback.

I called customer service representative Trina, she was polite, knowledgeable and very considerate, My father and I have had service with Verizon for more than 15 years. I had an issue and he went above and beyond to resolve my problem… I have never had a service provided b

Carrie W Verified User. I am looking at purchasing a 5g mifi mobile Hotspot and was checking the options for my area. I have heard several people complain about frontier and it being u reliable. It seems MidCo is the fastest speed avaliable and that they are beginning to use fiber optics for faster internet speeds. I am leery about the pricing through Verizon as my experience with them has been negative as far as servicing goes even though the customer representative was very kind.

Our promise. We provide a buying advantage with verified reviews and unbiased editorial research. Verizon sells phones and phone plans across the United States. Verizon customers can buy products from Apple, Samsung, Google and other phone manufacturers. The company also offers discounts for military members and first responders.

Verizon wireless customer service reviews

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I'd rather buy a phone off Ebay or full price now that I've seen both sides of the coin when it comes to the policies and procedures of two major wireless carriers. Reviewed my account. Additionally, poor customer service when calling to find a solution. Hus in the Farmingdale, NY store was very friendly and extremely helpful with changing my old phone to a new one. Check out some of the reviews left by other customers just like you. I have a contacted consumer protection lawyer that deals with these illegal collection tactics, after my legal shield recommended that I might have a case against TSI. This is were documentation is very important, you need to show Verizon is purposely harming consumers credit and were a consumer can sue for damages. Rodrick was so patient. I hate my job! I went to Verizon in Springfield Vermont 2 weeks ago for a prepaid phone. Everyone one she assisted left happy, inspite of their long waits. We always felt we were paying to much but had to get good cell service in the mountains. This unauthorized billing has left me feeling misled, deceived, and taken advantage of by your company. It contains commercial or promotional content. It contains commercial or promotional content.

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Verizon is showing it doesnt care for the consequences for deliberately causing harm to consumers credit. Customer service is almost not helpful. How does Verizon smart family work? In order to proceed I will send you a private note. Now they say February we will have unlimited data. Verizon needs to have a special phone line for their store agents to call to finalize the sales and for help. I am an ATT employee and this is my 3rd wireless company to work for. We value your privacy. They prefer you act as though you didn't hear the customer and keep trying to move forward with the call. Verizon failed to answer Wells Fargos requests to the dispute and left the disputed amount in collections, without notifying them of negations that were in process. Is this your business? Never lost, or had interrupts service while using this type of phone, meanwhile a iPhone lost service in too many places in the county and I returned it in 3 days, So I believe it was the phone itself that guaranteed me smooth connection.