Victoria plum customer service email address

When you're renovating your loo or building a new home, it's an exciting time, and you devoted a lot of time picking out the right shower and accessories for your space from Victoria Plum.

Contact Us. On average, Standard Pallet deliveries are delivered within approximately working days from when an order is placed. Smaller deliveries that do not require a pallet service take on average, working days from when an order is placed. We aim to dispatch all orders as quickly as possible but sometimes due to stock levels or other unforeseen reasons, delays can occur. Our website displays real time stock information for each product on our website along with future replenishment dates on items currently not in stock. To deliver your order to you as soon as possible, please ensure your items are in stock at the time of checkout.

Victoria plum customer service email address

Orderd an entire bathroom suite on 3rd Decemeber and paid extra to have a named delivery day of the 21st Decemeber. I did my due dilligence and only orderd items that were in stock and available for next day delivery at the time. Being in the trade I opened a trade account with them at the time as it was the first time I had ordered from them. I had a delivery confirmation email on the 19th at 7am to say it was all booked in for the 21st. At 1pm on the 19th I get another email stating the vanity unit was out of stock and would now be delivered on the 9th January. Annoying but these things happen. Then on the 5th January another email stating it will now be delivered on the 18th January! That a lead time of nearly 7 weeks as apposed to the advertised next day and 4 weeks later than the paid for delivery date! I paid for the item when it was in stock and extra for a named delivery day. I assume they sold my unit as I had a later delivery date paid for, with the hope they would get more stock in in time for mine to go out

At 1pm on the 19th I get another email stating the vanity unit was out of stock and would now be delivered on the 9th January. If the assistant is unable to help, you can connect to a member of our team who will be able to assist you during the office hours listed.

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If you still need help, tell Vicky you'd like to talk to our customer service team. We're here to help 8am to 8pm, Monday to Friday. Chat with us. We'll get back to you within a week. If you've sent a message about this already, please check your email for a response from us before sending a new message. Don't send us ID details yet. If you would like a reply, we'll get in touch for more info. We process info under laws applying to Service Victoria or partner agencies. To learn more, see our privacy and security policy. If you have sent a message about this already, please check your email for a response from us before sending a new message.

Victoria plum customer service email address

When you're renovating your loo or building a new home, it's an exciting time, and you devoted a lot of time picking out the right shower and accessories for your space from Victoria Plum. However, something has gone wrong, and you need to ring up Victoria Plum customer service, and you don't look forward to waiting in the queue. More and more, it seems like any time you need to ring up customer service for any company the queue gets longer and longer. If you need to contact Victoria Plum customer service , there's an easy way to jump the queue and avoid the long wait. You might have had friends offer tips and tricks, but they don't work. The DoNotPay app can help you jump the queue and get the help you need immediately. When you need to ring up Victoria Plum customer service or send them an email, you might try to find that information online. However, it isn't always easy to locate that information. It almost seems like it's hidden from you.

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Shocking way to treat customer who have spent hundreds of pounds with you! At 1pm on the 19th I get another email stating the vanity unit was out of stock and would now be delivered on the 9th January. Support Page. Skip to main content. Victoria Plum do not advertise a customer service number, so this is obviously poor customer service to start with. Hassle Free We have helped over , people with their problems. You might worry that your reason for ringing up Victoria Plum customer service isn't a big deal. Nick J Qpp Sep 20, Once you have placed an order, you will receive a confirmation email with your order number and link to tracking. You dread waiting in the queue for an hour before you get a person on the line to begin sorting out the issue. Contact Us.

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The DoNotPay app can help you jump the queue and save you time. It almost seems like it's hidden from you. Surprise, surprise, no response received as of yet received from Beverley regarding when we will receive our refund. Sit back and relax while we do the work. Here are a few common reasons that people reach out to their customer service:. By Shining Wang i. Hundreds of pounds No response from Beverley as of yet! Although I was starting the job Monday! Working with With Resolver you can send your case to key ombudsmen and regulators including:. Jamie C Urx. Hassle Free We have helped over , people with their problems. Clearly i was very dissatisfied and having been through the online chat crap with a computer, emailed customer service to be told it usually takes 2 days to respond, my wife found a number for the company online. Trade team were useless and stated the same unhelpful comments Free delivery option is possible.