Vidaxl com au reviews

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In the General Store category. Visit this website. Most relevant. VidaXL did not deliver our product and neither refunding our money. Everytime we ask them some new customer rep. It's been 25 days and still no refund. Date of experience: February 05,

Vidaxl com au reviews

Reviewers complaining about vidaXL US most frequently mention customer service, credit card, and full refund problems. Proactively asks for customer feedback. This company responds to reviews on average within 13 hours. Shipping was super fast. After unpacking the biggest table had a detail on the wood finish but customer service took care of the matter. I must admit I wasn't expecting this much care for their customers. My issue was resolved fast and easy. This was my first purchase and after the pleasant exchange with their customer care Im sure I'll buy again with confidence. Overall the tables are great, love them and they seem to offer good quality for the price. Affordable and good looking furniture! They told me they would give me a full refund if I sent the defective item back. I shipped it back to them but then they asked me for my sensitive bank account information. Very suspicious and abnormal. They refused a refund through any normal means.

The baskets were sturdy and retained their shape without becoming deformed from filling esporner rocks. I couldn't believe how sturdy it is and huge! Absolutely Appalling Date of experience: September 04,

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In the General Store category. Visit this website. Most relevant. Great looking product, replacing a 10 years old, almost identical set that fell apart over time. Date of experience: 03 February Reply from vidaXL. Dear customer, Thank you for your comment. It is our pursuit to provide you with high quality products. We hope our product will bring you more beautiful experience. Wish you have a very pleasant day.

Vidaxl com au reviews

VidaXL is an online store that sells an impressive variety of home products. On Facebook, the brand has k followers, so you know they must be doing something right. This VidaXL review will cover the backstory of the company, their best-selling products, shipping and return policies, FAQs, and of course, customer testimonials.

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But I was pleasantly surprised when they resolved an issue with fairness and expediency, making every effort to communicate and move the process along as seamlessly as possible. Most relevant. Edit: the company contacted me following my review and offered a partial refund for the trouble. Item was received broken. Get to Know Us. Where is the company located? VidaXL was started in by two young entrepreneurs who aimed to sell products online on various platforms but on a small scale. I am happy that you are satisfied with the product and I am very sorry that 3 of the legs were missing. Reply from vidaXL Dec 28, Beautiful bed but… Great purchasing experience, on time delivery, good quality wood.

In the General Store category. Visit this website. Most relevant.

Typical questions asked: How long does shipping take? Houzz Discussions. The bottom shelf was completely broken as well. Reply from vidaXL Dec 1, We are happy to hear that you are satisfied with the product and the delivery. After a week of calling their incompetent and useless call center, I received an email from them informing me that they don't have the missing pieces and they can give me AED to go and find the pieces in the market. Aug 21, Aug 16, Robert P. Got to know them via their eBay store but recognised their name as a direct seller via their own website and so continue to buy from them directly. I purchased a mini greenhouse from them and it came missing parts. The own vidaXL. These deceiving boxes are perfect for hiding all the trash in your garden without even getting noticed. Jan 25,