Virgin media cancel contract number

Away at present so tried to give my notice via chat option, virgin media cancel contract number, won't let me. Have screenshots to show two different errors, reloading after asking me to sign in when I already was and system error asking me to refresh and when I do nothing changes. Go to Answer.

This is ridiculous. If I go with another provider will they deal with the cancellation? A warm welcome and thanks for posting on our community forums. We're sorry to hear that you're having trouble trying to cancel your account with us. If you're call is cutting off before speaking to an agent, when you call do not enter any details when prompted, after a short period of time you will be presented with the main menu and an agent will answer shortly after.

Virgin media cancel contract number

We have decide to take up the offer to cancel without penalty before 31st Oct as on the letter we received from virgin. Open reach will install on Oct 4th and we are keeping our landline number. My question is when should I cancel Virgin? I seemingly have to give one month notice so does my connection get cut off at the end of the month of notice or would they do it before? We are wary of cancelling until we see the new connection is working and intended to cancel on the day the new line is installed, complications with phone number transfer may arise but we can cope with that as we have mobiles,. Go to Answer. Giving notice today that means the services will terminate on or around 18th October which means there will be a period where you have two services etc. Click this link to find out more how to disconnect from us. New around here? To find out more about the Community check out our Getting Started guide. See where this Helpful Answer was posted. My wife will attempt to cancel via the phone as I am rather deaf, we are both in our late 70's now. Looking at some recent posts it looks like it won't be easy to get through to actually cancel, If we can't get through I will try doing it by recorded post.

If you quit Virgin broadband, you'll get a grace period of 90 days, but you'll then lose your mail service.

I have Asperger's which is a type of autism so for me doing it over the phone is very difficult to handle and would prefer it if I could do it online without having to physically talk to someone. Go to Answer. Just send a text with a description of cancellation to Your message will go into a queue and a representative will respond to you as soon as possible. See where this Helpful Answer was posted. I am sorry you are wanting to leave. Hypothetically, of course, VM can have no idea who is actually calling them, if your family member claims to be you and can provide all of the necessary information then they really have no option but to accept it.

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Virgin media cancel contract number

In this guide. Are you unhappy with your current Virgin Media broadband deal? Whether you want to switch provider or simply want to stop receiving a broadband service, you need to follow the steps below. Find better broadband deals. Virgin Media automatically places a day notice period from the time you tell it you wish to cancel and continues charging you the regular monthly price for its services during that time. These fees can be even larger if you have a bundle which includes a TV package or a Mobile package. Virgin Media has full details of its early disconnection charge for each broadband package it offers on its website. You can notify Virgin Media that you wish to leave by using the same contact methods as those who want to leave outside of their contract period. While in most instances you will have to fork out, there are some circumstances in which you can jump ship early without incurring a penalty; basically, if Virgin fails to hold up its end of the bargain.

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Virgin Mobile. The Gamer Lounge. The Gamer Lounge. Hi Shahram If you think Virgin Media is unfairly charging you for every month of your contract whether you end it or not, just remember that Virgin Media has a host of obligations to you too. Account - Mobile. From dealing with cancellation fees to finding a new deal, our guide will talk you through the details. Same if you just want to cancel Virgin TV. Unfortunately, we're unable to process any cancellation request from here. Stay safe online. Thank you Gareth, message sent with my account etc.

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Click this link to find out more how to disconnect from us. See where this Helpful Answer was posted. Account - Mobile. Community Volt. TV on the go. Alternatively, you can WhatsApp our support team on My wife will attempt to cancel via the phone as I am rather deaf, we are both in our late 70's now. Virgin Phone Switchover. Networking and WiFi. Kind regards Jodi.