Western alaska internet outage

Repairs to a damaged fiber optic cable affecting internet and cellular services to much of Western Alaska will now take longer than initially anticipated, according to Alaska-based communications company Quintillion.

Repairs to a fiber optic data cable suppling nearly all of Western Alaska are underway, though a full restoration of internet and some cell service could take up to two months. According to a statement Monday from Quintillion, service on the subsea fiber optic network was interrupted over the weekend after a fiber cut caused a system-wide outage. Initial assessments indicate an offshore cut north of Oliktok Point, near Prudhoe Bay. McHale says heavy ice is the likely cause of the cut. KNOM is our partner station in Nome.

Western alaska internet outage

Repairs to a damaged fiber optic cable affecting internet and cellular services to much of Western Alaska will now take longer than initially anticipated, according to Alaska-based communications company Quintillion. The original timeline of six to eight weeks for restoring services is now nine to 11 weeks. The company plans to begin repair operations Aug. In a statement published July 14, Quintillion said a repair vessel would be in the North Slope community of Wainwright by the middle of August on standby for when the ice opened up. McHale said ice forecasts are moving out quicker than expected and the vessel will be mobilized over the weekend and will then go north. He said ice will likely open the first and second weeks of August, with repairs expected to take up to a week. In early June, the company announced the sub-sea outage was a result of an ice scouring event, located just over 34 miles north of Oliktok Point. McHale said that the cable break was the first outage since the subsea cable went live in December , and that the company is working to improve how the cable is buried. McHale said Quintillion is looking at securing a bypass route that would create a ring between Fairbanks and Homer to prevent another outage from happening in the future. McHale said they started communication right after the break to contact their customers directly. The company has been posting updates on several of their social media outlets, although many affected by the break are having trouble viewing the online updates. Frustration is growing as businesses and individuals are approaching seven weeks without reliable internet services.

GCI announced the repairs in an email to customers Monday, western alaska internet outage, 14 weeks after the cable was cut in an ice scouring event in the Arctic Ocean west of Prudhoe Bay. Repairs to a fiber optic data cable supplying nearly all Western Alaska are underway, though a full restoration of internet and some cell service could take up to two months.

Repairs are complete to a severed fiber optic cable affecting internet and cellphone service in much of Northern and Western Alaska. GCI announced the repairs in an email to customers Monday, 14 weeks after the cable was cut in an ice scouring event in the Arctic Ocean west of Prudhoe Bay. Many people in the affected regions experienced spotty internet and cell service and, at times, no internet connectivity at all. The company that built and owns the cable, Quintillion, originally anticipated service would be restored in eight weeks, but that timeline slipped several times. But GCI spokeswoman Heather Handyside said the company is beginning to transfer customers back to the faster fiber-optic service that connects to the Quintillion cable. Handyside said GCI will be monitoring the network throughout the week.

Repairs to a damaged fiber optic cable affecting internet and cellular services to much of Western Alaska will now take longer than initially anticipated, according to Alaska-based communications company Quintillion. In a statement published July 14, Quintillion said a repair vessel would be in the North Slope community of Wainwright by the middle of August on standby for when the ice opened up. Michael McHale is the President of Quintillion. It looks like right now that the ice is cooperating with us, and moving as expected, in some cases, even faster than expected. McHale says ice forecasts are moving out quicker than expected and the vessel will be mobilized over the weekend and will then go north. He says ice will likely open the first and second weeks of August, with repairs expected to take up to a week. In early June [June 13th] the company announced the sub-sea outage was a result of an ice scouring event, located just over 34 miles north of Oliktok Point. Quintillion initially estimated the break could result in a six to eight-week outage.

Western alaska internet outage

Repairs to a damaged fiber optic cable affecting internet and cellular services to much of Western Alaska will now take longer than initially anticipated, according to Alaska-based communications company Quintillion. The original timeline of six to eight weeks for restoring services is now nine to 11 weeks. The company plans to begin repair operations Aug. In a statement published July 14, Quintillion said a repair vessel would be in the North Slope community of Wainwright by the middle of August on standby for when the ice opened up. McHale said ice forecasts are moving out quicker than expected and the vessel will be mobilized over the weekend and will then go north. He said ice will likely open the first and second weeks of August, with repairs expected to take up to a week. In early June, the company announced the sub-sea outage was a result of an ice scouring event, located just over 34 miles north of Oliktok Point. McHale said that the cable break was the first outage since the subsea cable went live in December , and that the company is working to improve how the cable is buried. McHale said Quintillion is looking at securing a bypass route that would create a ring between Fairbanks and Homer to prevent another outage from happening in the future.

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Frustration is growing as businesses and individuals are approaching seven weeks without reliable internet services. Skip to primary navigation Skip to main content Skip to primary sidebar Skip to footer Share:. Sullivan suggested there may be a bill or bills that would limit social media to users aged 16 and older. McHale said ice forecasts are moving out quicker than expected and the vessel will be mobilized over the weekend and will then go north. McHale said that the cable break was the first outage since the subsea cable went live in December , and that the company is working to improve how the cable is buried. Contact Support About Us. The broken line is 34 miles offshore at a depth of about 90 feet. Most Read Stories. Local Bird gets Raven Reviews. Repairs to a fiber optic data cable supplying nearly all Western Alaska are underway, though a full restoration of internet and some cell service could take up to two months. KNOM is our partner station in Nome. The company has been posting updates on several of their social media outlets, although many affected by the break are having trouble viewing the online updates. KNOM file photo. Accessibility Commitment.

Repairs to a fiber optic data cable suppling nearly all of Western Alaska are underway, though a full restoration of internet and some cell service could take up to two months. According to a statement Monday from Quintillion, service on the subsea fiber optic network was interrupted over the weekend after a fiber cut caused a system-wide outage. Initial assessments indicate an offshore cut north of Oliktok Point, near Prudhoe Bay.

Iditarod Founder Passes. Facebook Twitter YouTube Instagram. Ongoing internet outage hamstrings , other vital services in Northwest Alaska June 19, The outage is affecting everything from emergency dispatch to EBT cards and payroll. Rural School Reopens after Building Collapses. Most Read Stories. KTOO collaborates with partners across the state to cover important news and to share stories with our audiences. Repairs to a fiber optic data cable suppling nearly all of Western Alaska are underway, though a full restoration of internet and some cell service could take up to two months. With broadband set to expand across Alaska, Sullivan calls for regulation of social media, 'big tech' June 27, Sullivan suggested there may be a bill or bills that would limit social media to users aged 16 and older. McHale said that the cable break was the first outage since the subsea cable went live in December , and that the company is working to improve how the cable is buried. The company has been posting updates on several of their social media outlets, although many affected by the break are having trouble viewing the online updates. Site notifications Update notification options. Michael McHale is the president of Quintillion. He said ice will likely open the first and second weeks of August, with repairs expected to take up to a week.