Xbox refund

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If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. You can request a return or exchange on your Microsoft account Order history page. Open Order history. For detailed information about return and refund policies, see Microsoft Terms of Sale.

Xbox refund

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:. Available for the last subscription renewal charge for subscription terms greater than one month. Available for the last subscription charge. For more info, go to:. Countries with prorated refunds for Microsoft subscriptions. Things often go a lot faster when we know you.

Microsoft subscription benefits. You can request a refund on your Xbox order history page. To view our Microsoft Services Agreement, visit:.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited.

Home Home. Digital Game Purchase Refund Terms. Questions about a refund email? For refunds related to digital game subscriptions, digital gifting, digital game pre-orders, and all other digital gaming offers, see the links below. Xbox subscription cancellations and refunds.

Xbox refund

The Xbox ecosystem features thousands upon thousands of games, DLC and in-game purchases, apps, subscription services, and more, all of which are available to players and provide endless ways to have fun. There are times, however, when a purchase doesn't pan out as expected. If the game or game purchase is broken and doesn't work, doesn't deliver what it promised, or simply doesn't appeal to the purchaser, Microsoft provides methods with which players can seek a refund or cancellation. Even the best Xbox games can be refunded if you have reason. Players may not always have these options available to them there are rules and requirements in place to prevent abuse , but players can often get refunds or easily cancel unwanted subscriptions straight from their Xbox console, or through their Microsoft Account online.

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Gaming Console Repair Expand child menu Expand. This refund right is limited to one time per Microsoft account, per Xbox subscription product. Repair Expand child menu Expand. Getting your Xbox device serviced. Accessibility center. Discover Community. Yet, you can request one online. Physical products, such as Xbox consoles or controllers, follow a different return protocol. Microsoft Services Agreement. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. To start your refund request, sign in. Note: If you don't see a refund, that is because you cancelled your subscription outside the refund eligibility period. Microsoft security. How to get service for Surface. Terms and refund policies.

Games are a wonderful thing, but sometimes they fail to live up to expectations, or in some situations, are downright broken. To no surprise, you'll probably be looking to refund the game if you hit this wall, but unless you know what to do, it's not as simple as you may expect. To start, there are some important terms and conditions worth noting.

Incorrect instructions. Choose the subscription that you want to manage, and then follow the steps to cancel. Learn more. Users must sign in to their Microsoft account and locate the product in their order history. Microsoft training. When seeking assistance with Xbox refund requests, several support pathways and guidelines are crucial to understand for a smooth experience. Still need help? Connecting a Bluetooth speaker to an Xbox Series X can seem tricky at first. For detailed information about return and refund policies, see Microsoft Terms of Sale. I'm paying for another person's subscription. Open Order history Select the relevant item and choose Request a refund. It should display the latest updates regarding your refund. Yet, you can request one online. Pictures helped. The request should be initiated relatively soon after purchase as Microsoft imposes a window for eligible returns.