Your computer trusted platform module has malfunctioned

Most of you might not know what the Trusted Platform Module is. Developed for improving security, TPM is a microchip embedded within the motherboard. It is designed to focus on security-related features, which include storing data. The TPM holds vital information such as confidential certificates, passwords, and encryption keys.

Although the actual reasons for the error are still unknown, we conclude several effective and proven fixes after analyzing extensive user reports on answer. Outlook with Office account keeps prompting for password. If this error persists, contact your system administrator with the error code It affects Outlook login only. So, you need to check if your TPM is working properly.

Your computer trusted platform module has malfunctioned

Sometimes, the TPM may malfunction, resulting in users not being able to access applications such as Outlook or Microsoft Office. Thankfully, there are quite a few ways you can fix the TPM malfunctioning error. The first step in resolving common Windows errors is to perform a clean boot to check whether third-party software is causing the issue. It's not unusual for third-party software to conflict with your Windows PC. Here's how you can clean boot your PC:. If the error doesn't appear, then uninstall any recently installed third-party application. Then reverse the changes you made and use your computer as you would. Alternatively, take a look at how to perform a clean boot in Windows 10 to understand better how the process works. You might also be encountering the problem if TPM is not properly configured in your Windows system. To fix this issue, you can adjust the TPM settings by following the steps below:.

Select Device Security on the Windows Security sidebar.

March 11, Are you trying to recover or access your Microsoft Account? Please keep in mind that the Microsoft account recovery process is automated, so neither Community users, Microsoft moderators, nor Microsoft live support will be able to assist in the process. February 27, Ask a new question. Outlook with Office account keeps prompting for password.

Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. Note Some of these troubleshooting methods can only be performed by a Microsoft admin. For manual steps or more information, see Reset Microsoft Apps for enterprise activation state. Temporarily disable your antivirus software. Contact your system administrator to find out if you are behind a proxy or firewall that is blocking this process. If so, you will also need to temporarily disable your proxy or firewall connection. For manual troubleshooting for step 7, or for more information, see Fix authentication issues in Office applications when you try to connect to a Microsoft service.

Your computer trusted platform module has malfunctioned

TPMs have two modes, 1. TPM 2. It also requires a bit version of Windows. The Trusted computing group manages the specifications on TPM. Figure 1: TPM 2. It is a firmware-based TPM version 2. Windows TPM.

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That allows you to re-activate your Office apps with a fresh slate. Symptoms You receive the following error, "Your computer's Trusted Platform Module has malfunctioned. After that, you can select Access Work or School , and then click on Connect and enter your credentials just like Steps in Fix 3. Here's how you can clean boot your PC: In the Start menu search bar, type sysconfig. It is a trusted backup tool that can help you copy partitions and even the whole disk. If updating the TPM 2. Open File Explorer. You may also get an organization prompt, select Yes to "Allow my organization to manage this device. Now let's read this article to get the solutions. Dilum Senevirathne is a freelance tech writer and blogger with three years of experience writing for online technology publications. If this error persists, contact your system administrator with error code " Figure 1. Are you also troubled by the issue? Step 1: You can also uninstall the drivers on your computer and easily reinstall them. If you clear out the TPM keys, it can surely be of help. I have the same question

By Oluwaseun Bamisile. Published August 7,

When he isn't hammering away at his Magic Keyboard, you can catch him binge-watching productivity hacks on YouTube. Step 2: Look across the following path navigation across the address bar:. In the search results, click on System Configuration. The perfect resolution to resolve the problem is to disable the software at your ease. Sometimes, the TPM may malfunction, resulting in users not being able to access applications such as Outlook or Microsoft Office. Try It Free. Warning: Personal files should be backed up and verified before doing the following steps. Dilum Senevirathne is a freelance tech writer and blogger with three years of experience writing for online technology publications. Although they offer enhanced security, they can cause TPM errors. How to disable Microsoft Family features?