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Restrictions apply. We'll ask a few questions to find out what is wrong with your device. Start a claim.

Insurance claim denied? Need more options? Let us help…. Is your phone giving you problems? Maybe the exterior has been damaged, or the screen broke. No matter the problem, damages can be compensated and repairs can be made thanks to insurance plans. We explain the steps to follow and what you can expect if your claim is approved or denied by Asurion.

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Check your estimate. Get started.

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Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. Replacement devices come with month post-claim support. If this is a malfunction on a different phone than the one you intend to replace, call An expert will help you.

Att insurance claim

Our ProTech experts can assist in activating your device, transferring your info, and setting up voicemail. Keep your device running at its best with periodic checkups and in-person sessions to improve speed, signal and battery performance, even get your phone sanitized and cleaned. If your battery isn't working like it should, a ProTech expert will let you know if the battery is eligible for replacement. Free up storage for apps and other files while keeping your precious memories safe. Newly launched device models may not be eligible for repair. Visit asurion. Claims must be filed and approved by 4pm. Eligibility is determined at time of claim approval and is contingent on certain criteria.

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What kinds of damages can you file a claim for? Colors, features and accessory compatibility are not guaranteed. Consumer Arbitration. Content by Company. Eligibility is determined during the claim process. Popular Articles Top tags All. Restrictions apply. At Fairshake we can help you file a claim. Providing documentation helps prevent false claims being processed on your account. Frequently Asked Questions. What company provides coverage for your wireless provider? Visit asurion.

Phone insurance might not seem very important, but with modern devices getting increasingly expensive, it makes a lot of sense. If you've ever had your smartphone get stolen, lost, or damaged, you probably already know paying out of pocket to get it repaired or buy a replacement can burn a serious hole in your wallet. With phone insurance, you can save at least some of that money.

They give you unlimited support for the setup, troubleshooting, and any other education pertaining to a new device. Maybe the exterior has been damaged, or the screen broke. Check your estimate. Consumer Arbitration. Eligible devices and available areas are both subject to change any time. Repairs may use new or refurbished parts; may contain original or non-original manufacturer parts; and may void the manufacturer warranty. Same day repair option depends upon claim approval time and technician availability. Repairs are performed by an Asurion-certified technician and come with a month warranty. How do you start a claim? The process is quick and easy. Every day, our live Pro Tech experts solve thousands of tech problems for people. Before 6pm ET on Monday—Friday.