Back market trust pilot

We forward your question to the customer service team of Back Market, and they will answer in 24 hours!

You might have seen a Back Market pop up occasionally while browsing for electronics on Amazon or any other site. But is Back Market legit? Is it safe to buy from them? Back Market is an online marketplace that specializes in selling refurbished electronics. The company encourages people to join their refurb revolution and shift perceptions about the quality and reliability of refurbished items.

Back market trust pilot

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Their refurbishers aren't allowed to use original Apple parts, but they don't tell you this.

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Back Market has a rating of 3. Reviewers satisfied with Back Market most frequently mention excellent condition, customer service, and new phone. Back Market ranks 3rd among Electronic Component sites. This company does not typically respond to reviews. Phone shipped on time and in excellent condition. Son is very satisfied with his gift. I bought an iPhone 13 Pro in December, that indicated the camera and the battery weren't original. Shortly afterwards, the device would randomly and unexpectedly reboot itself. Finally, after a few weeks, it stopped working all together. Their refurbishers aren't allowed to use original Apple parts, but they don't tell you this.

Back market trust pilot

I'm your average something freelance writer who loves to share stories and opinions with anyone who'll listen. Or read, of course. Juilee discovered a love for editing while working for arts publications. Over the last four years, she has edited reviews, features, interviews, and more. At HBR, she enjoys the diverse range of topics that fall on her desk. The Honest Brand Reviews staff works together to help bring you the information you need to make the best shopping decisions. I have a Youtube channel where I share my thoughts on various products. I initially purchased this product mainly because I was on a hunt for an affordable MacBook. The website was really easy to navigate when I was trying to figure out what I wanted to buy first. I love how the brand gives you the option to choose which condition you would like your product.

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I even had to swap one of the MacBooks for a different model, with no difficulty. Very happy with this seller. These approved companies include Classic sellers, second-hand sellers, and retailers u distributors. The phone would turn off for multiple hours at a time, take about hours to charge and turn back on once it had turned off, and then one day just turned off forever. The site is easy to use and navigate. Marketplace reviews 2. Back Market provides a one-year warranty on all of its products, plus a day return policy. Rather, any ssues are meant to be raised via their online portal, which is absolutely useless. Now they wont let me return it, they encouraged me to book a calendly link google meet with their repair customer service person to troubleshoot it which is kind of a cool feature and then the person literally no-showed. This allows customers to purchase products cheaper than new ones while still receiving the same functionality. Write a review. We forward your request to the customer service team of Back Market, and they will call you back in 24 hours! When buying on Back Market, pricing is one of the most important considerations. I've had this laptop for almost a year and there has not been any problems. I have had the hardest time dealing with customer service, trying to send the phone back and get assistance with the replacement phone.

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Are you interested in our promotion? Obviously this was very obstructive [not having a phone for days], then I could not figure out how to clear my data off of it since it wouldn't turn on to return it. I have lots of evidence of the handset before sending it off in perfect condition however Backmarket was not interested in any evidence I had. Sometimes, Back Market devices also come with a completely new battery. These companies must have a proven track record and undergo a rigorous vetting process to ensure they operate in good faith and provide quality products. All of them in better condition than I expected. Please be aware of buying anything from this website. Dont expect a to receive a good phone from this site. Compare all Refurbished Apple Products. I called the courier directly and they stated that they never received any package from the seller and that I should take up any issue I have with the seller directly. Electronics available on the website include smartphones, tablets, laptops, home theaters, gaming consoles, headphones, cameras, and other items. They will typically respond within one business day.