Green motion car rental reviews

Great service, Cristian on collection and Damien on return where so attentive, answered any questions I had and made sure everything was perfect for my rental.

It is easily our most complained-about car hire firm, as drivers claim they get huge bills for barely visible scratches. I t is the car hire firm with a trail of angry customers, furious at bills presented to them when they return a car for hundreds — even thousands — of pounds for damage they say is barely visible or that was there already. Green Motion, which has franchised branches at most major UK airports, appears to offer remarkably cheap deals — often a third of the price charged by major rivals. But now customers allege that there is a major sting in the tail. It vigorously denies the allegations, saying that it operates to the highest ethical standards and that some customers are just unhappy about being caught for damaging their vehicles. The complaints are not just to our consumer champions, but have also piled up in reviews on Trustpilot, groups on Facebook and forums on TripAdvisor. On collection, staff often fail to mark existing damage on the rental agreement.

Green motion car rental reviews

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I have challenged Green Motion to show me the new damage chart [a tariff of charges] that customers are told how much they will be charged, and they have failed to supply it. Moneem and Raheal are really first class employees at Green Motion Heathrow. Tildssearch you Green Motion :.

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Great service, Cristian on collection and Damien on return where so attentive, answered any questions I had and made sure everything was perfect for my rental. Thanks for your amazing service. I'm very impressed with your car rental service. Very reliable, friendly and responsive. Great manager at the Larnaca branch, I will be definitely renting from you again. I'm glad to hear that you also operate in other countries. You will be my first point of contact for car rentals! Viola the customer service rep was friendly, organized, and very professional. Obvious she takes pride in providing true customer service.

Green motion car rental reviews

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View image in fullscreen. There is no pre-planned scams, there is just a very simple process customers are requested to follow. Belyshov , Belgrade Airport Great personal on the rent desk. I don't have any problem during my travel. Sazdic , Belgrade Downtown The times I have rented from Green Motion, I have experienced good, fast service, service-minded staff and good cars. The overall experience with Green Motion was exceptional. Jo , Liverpool Airport I have rented from Green Motion twice and on both occasions the team were very professional, helpful and personable. Even with a cloth and wiping it and cleaning it and with a very powerful LED light it was still very difficult to see — as my video below shows. How is it able to offer such low prices? Monika , Krakow Airport Car in very good condition. David , Rzeszow Airport, Poland "Best service ever, I do always rent a car when travelling and this was the first time with GreenMotion. Many of the complainants to Money allege that the vehicle inspection staff appear to be incentivised to find damage, a claim Green Motion strongly denies. Nothing more, nothing less.

GreenMotion has a rating of 4.

I definitely recommend. He made my experience a superb one. The ads say that they will be paid a bonus, even though the job does not involve sales. As you would expect we are continuing with the court process. Very reliable, friendly and responsive. However, some customers say that appears to all change when they return the car, at which point staff examine every panel minutely — even producing bright lights to help. Even with a cloth and wiping it and cleaning it and with a very powerful LED light it was still very difficult to see — as my video below shows. When we returned the car a small dent was pointed out that I did show him but was not marked. Your Staff very helpful and friendly, car was in excellent condition. Reuse this content.