How to refund game pass on xbox

Home Home. Xbox subscription cancellations and refunds.

Home Home. Request a refund for digital games. Questions about a refund email? If the refund request is approved, you'll see it being processed on your Microsoft account, and you'll no longer be able to access the digital game product. Refunds may take several business days or longer to appear in your account, so you may want to check with your financial institution to understand when the applicable payment method will be credited.

How to refund game pass on xbox

Xbox Game Pass Core is the latest addition to gaming subscription services. This service gives you access to an ever-updating catalog of AAA blockbusters and indie titles on both Xbox and PC that you can explore and play anytime. Nonetheless, if your gaming hours have reduced, you want to save on extra expenses, or you're venturing into new platforms like mobile gaming , the Xbox Game Pass Core may not present the best value for your money. If so, this guide walks you through every step of the cancelation process and answers common questions about your Xbox Game Pass Core subscription. You can also access some of Microsoft's iconic franchises, including Gears 5, Halo 5: Guardians, Fable Anniversary, Bethesda hits like Fallout 4 and Dishonored 2, and standout indie titles as a cherry on top. The service updates with new games, so there's always something new to try. You can also switch between playing on Xbox and PC, making it easy to play how you like. Following these steps, you can cancel your subscription via the Microsoft website. You can access the website from any device as long as you have an internet connection and a browser:. This is a quicker method if you have your Xbox device at hand. Throughout this guide, we use a Series S device. We use an Android phone for our tutorial, but iPhone users can follow along. If you have trouble canceling your Game Pass Core subscription after following the above steps, it's most likely due to one of three things. You could be logged in to the wrong account. Your account has an unpaid charge, or your subscription is tied to another contract.

If a third party is billing you for your subscription, contact them for info about cancellations and refunds. Home Home.

If you purchased a product from Microsoft, you may be able to request a refund, exchange or a return. Items that may be eligible for a return, refund, or exchange include physical goods like a Surface, Xbox controller, virtual reality headset, or packaged software. Note: If you can't request a return or get a prepaid shipping label for your return, contact support. You can request a return or exchange on your Microsoft account Order history page. Open Order history. For detailed information about return and refund policies, see Microsoft Terms of Sale. When you make a qualifying return, we'll credit the full amount, less the original shipping and handling charges.

Contribute to the Xbox forum! March 14, March 11, Hey gamers! Are you experiencing a problem with a specific game? When you open the page, go to the "Help with games" section in order to find the right path to look for help.

How to refund game pass on xbox

Home Home. Xbox subscription cancellations and refunds. You can cancel an Xbox subscription at any time. Turning off recurring billing will stop future charges for a subscription and grant you its benefits until its expiration date. You may also be eligible to cancel immediately with a refund; however, not all subscription charges can be refunded. In the following countries, you have the right to cancel a subscription that has recurring billing with immediate effect and receive a prorated refund as described in the Microsoft Consumer Subscription Prorated Refund Policy:.

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Nonetheless, if your gaming hours have reduced, you want to save on extra expenses, or you're venturing into new platforms like mobile gaming , the Xbox Game Pass Core may not present the best value for your money. Microsoft Store Microsoft account Microsoft account dashboard More Was this information helpful? Single items from within a bundle cannot be returned. If you see we've issued the refund, but the money hasn't been credited back to your payment provider, please wait a few days. When you open the page, go to the "Help with games" section in order to find the right path to look for help. January 12, Hey gamers! However, your game progress is safe! Not enough information. Terms and refund policies. Account Protection. Sign In. The service updates with new games, so there's always something new to try.

Home Home. Request a refund for digital games. Questions about a refund email?

Learn more about our Xbox subscription refund policy. If you're considering stepping into fresh gaming arenas, canceling your Game Pass Core subscription is a strategic move. If eligible, you may be prompted to initiate a refund for your subscription. Pre-order Xbox digital games in the Microsoft Store. Settings, apps, and games in Microsoft Store. You can request a refund on your Xbox order history page. January 12, All sales of Digital Game Products are considered final, but we understand there may be extenuating circumstances. I've been trying to attempt this for the last few hours, and the Xbox support site is completely inaccessable at the time. March 14, I canceled the payment of the gamepass repeatedly and I would still ask for a refund.