Jira resolve issue screen

Ask the community. Platform notice: Server and Data Center only.

Ask the community. Note that this KB was created for the Data Center version of the product. Data Center KBs for non-Data-Center-specific features may also work for Server versions of the product, however they have not been tested. If you are running a Server product, you can visit the Atlassian Server end of support announcement to review your migration options. First, identify the Workflow being used by your Project which needs to have the resolution set and perform one of the following:. This option will allow your users to select an application Resolution value when transitioning the issue to the Done status. Related content No related content found.

Jira resolve issue screen

I am associating custom screens in my custom screen scheme with Issue Operations, I have been able to select Create, View and Edit but there is no option for Resolve. Am I looking in the wrong place please? Resolve issue screen is generally part of the workflow transition. So when your issues goes from "in progress" to "closed" let's supposed then in the transition properties you can select the screen which you want to display to the user. Generally it's the default resolve issue screen. But you can also create an custom resolve screen having resolution and other fields which you want to have a value before the issues is actually closed. You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in. I think I made my question a little too complicated, the resolution was much easier than expected and showed my inexperience with the tool.

This is critical as only the transition will give you the option of selecting Screens, the status will only allow you to change the Category. As a Jira administrator, you can use screens to group all available Jira application fields and control which fields are displayed to jira resolve issue screen team at different stages of your workflow like when creating, editing, jira resolve issue screen, or resolving an issue. Custom fields of related to Dates and People will also appear in their fixed section of the view issue screen.

Now this pop upi does not appear, gone. Any idea to make it re-appear again? You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in. Someone has modified the workflow or associated a new workflow with the Issuetype. You can edit the workflow and add a screen that has the resolution.

Ask the community. A "screen scheme" allows you to choose which screen will be shown to a Jira user when they perform a particular issue operation. There are three issue operations for which you can choose a screen:. In a screen scheme, you can specify the same screen or choose different screens for these issue operations. Once you have created your screen scheme, you will need to activate it by associating the screen scheme with issue types via an " issue type screen scheme ".

Jira resolve issue screen

Albert Hauksson Published on 18 March Back to blog. Team Management. Accounts management. In this blog, we'll cover the setup and our suggested best practices for Screens and Screen schemes in JIRA and how to associate them with Issue Types. Related article: Schemes and Project configuration. It gives you control over the information you want included in your Issue, depending on what type of Issue you are creating or editing. For example, when I create an issue for my support team, I would want different information in the ticket than if I were to create a user story for the development team.

Vex incursion discord

Hover over the dotted part of the field next to the field name and drag the field to the desired position. Still need help? Learn how to add, delete, copy, configure, and activate issue screen schemes in Jira Cloud. Delete a screen Please note that screens associated with a screen scheme or workflow transition cannot be deleted. Related content No related content found. Tabs are useful for organizing complex screens, as you can place less used fields onto separate tabs. The following instructions are meant to be performed by Jira Admins. Define the lifecycle of your work and learn about issue workflow schemes and the issue collector. Summary, Security Level, Issue Type, etc. I just did that and it works! Explore issues, issue types, issue custom fields, issue screens, custom field context, and issue field configurations in Jira Cloud. There are many native functionalities in Jira that depend on the "Resolution" field.

Learn more about Jira Cloud products, features, plans, and migration.

Data Center. Like Be the first to like this. Thank you. All you're doing is asking users to tick boxes that are not going to be of any use. You can edit the workflow and add a screen that has the resolution. Community Leaders are connectors, ambassadors, and mentors. Jira Service Desk. Additional Help Ask the Community. Products Jira. Did you mean:. Platform notice: Server and Data Center only. My question is, is there a way to modify this screen and add additonal fields that the agent must complete before the ticket can be closed, e.