Shopee change of mind

By Jonathan99 April 12, in General Topics.

To join, invited sellers should express their written intent to participate via email or through the opt-in form to their Key Account Manager at least 7 calendar days before the next run. Below are the 3-month program runs that sellers can join within a year:. Sellers will not be able to terminate their participation in the middle of an ongoing run. A program runs for a period of 3 months. Sellers may terminate their participation in the upcoming run via email or opt-out form submission to their Key Account Manager at least 7 calendar days prior to the last day of the current run. Otherwise, participation in the program will be automatically renewed for the next 3-month run.

Shopee change of mind

By Jonathan99 April 12, in General Topics. I have order a monitor I was not too sure about it size, before I made the order I contact the seller and he agree I will be able to return the product in case "change of mind" - which then I did choose to do since the monitor size was too big to my liking. I sent it back to shopee and then shopee decided to decline my return request and are going to ship the monitor back to me - even though I have provided then with evidence that the seller agreed to a return. Don't understand how this has anything to do with Shopee - you claim an agreement with seller not Shopee. You should be in contact with seller I would think. Has seller agreed to the return to Shopee? Do not believe 'change of mind' is a normal option for returns. It's up to shopee to make the decision - not the seller. Shopee would make decision on wrong or defective item - but if you made an agreement outside the buying platform they are in no way responsible and they say so in terms of service I am sure. I suspect the seller is not as willing as you believe. I don't have the option of getting it back.

By bob smith Started 1 hour ago.

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Effective 19 March , all products on the platform with certain exceptions will be covered under the Change of Mind COM Return feature. The Change of Mind Return is not applicable to certain product categories. Learn more here. However, sellers can opt to subscribe to the Seller Shipping Fee Saver Programme to enjoy additional cost and time savings. Click here to learn more. Only Mall sellers will have the returns checked by Shopee whereas all non-Mall sellers will have their returns go direct-to-seller. Buyers will need to return the item to sellers within 15 days of order delivery date.

Shopee change of mind

Allowing buyers to simply decide that they made a bad decision and return the product for a refund. No further questions asked. Shipping for the returns will be covered by the seller, who can then claim the costs from Shopee themselves. With that in mind, there is an extensive list of exceptions for this policy. Certain categories of clothes, watches, perishable goods, e-books, and fashion accessories are among the exclusions. This new policy goes into effect on 19 March Products Calculator Search Articles Account. OTHERS On that note, we will not be liable for any breach of confidentiality or privacy policies with regard to the information you provide on the third-party website. As this link is provided for your convenience only, our connecting you to the third party website also does not constitute an endorsement of the contents of this website.

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Edited April 13, by robblok. Frequently-Asked Questions: Q: Can all sellers join the program? I mean yes if you send it back right away not if you use it. A: No, the Free Returns Fee is not applied on canceled orders. You may reach out to your Key Account Manager to learn more. Jonathan99 Posted April 12, It's easy! Go to topic listing. Recently Browsing 0 members No registered users viewing this page. Follow on. You may check this via Seller Center or Shopee App as below:. Don't understand how this has anything to do with Shopee - you claim an agreement with seller not Shopee.

To join, invited sellers should express their written intent to participate via email or through the opt-in form to their Key Account Manager at least 7 calendar days before the next run.

Posted April 13, There is no charge using bank transfers - unlike the FS charge I get when using foreign Credit Card on Lazada since they stopped allowing bank transfers. NoshowJones Posted April 15, They are losing money. Sign up for a new account in our community. Follow on. Share More sharing options NoshowJones Posted April 15, It's up to shopee to make the decision - not the seller. Q: Are transaction fees and other seller fees still applied? Kiwi brothers deny all charges, their parents speak out - Tim Newton Today - March Don't understand how this has anything to do with Shopee - you claim an agreement with seller not Shopee. They will contact the supplier. Q: Can all sellers join the program? International Driving Permit.