Sims 4 growing together wont download

I purchased the newest pack for Sims4 Growing Together. It's not in my game and when going on my account in EA it shows where you can download it but it's grayed out and inaccessible.

Go to Solution. June - last edited June. SamJacksonJr I'll flag this thread to someone from EA, but with the long weekend, it might take a couple days to get a response. If you want to try something in the interim, you could temporarily reinstall Origin. Even though Origin is unusable in Windows, it does often download packs that the EA App won't, in the background even as it's telling you to switch to the App. You can get Origin here direct download link :.

Sims 4 growing together wont download

March - last edited March. I tried that myself, and it worked for me also. So, I waited until it was done, then I installed the EA app, and everything works fine. Has there been a solution to this? I had the problem of Growing Together downloading but not showing up in the game. I pre-ordered the expansion and we are now fast approaching 48 hours beyond the release window and my EA Crap Sorry App is still stuck on preparing my download which it will do for approx 20 minutes before then telling me there was a problem with my download. I have been on to IT about this twice now and I've essentially been told I need to wait which from a customer service point of view is completely unacceptable. Do we the consumers, the people who buy your products, the people who essentially pay your wages not deserve a full and concise explanation for what is going on, in progress to resolve and also an apology for the release of software The EA App that is not fit for purpose? I'm sorry. I didn't see your question until this morning.

I was careful to not touch the EA app after rebooting the machine, then I downloaded the Origin software. If you check your purchase history, it will say 'Processing' instead of 'Complete' besides the expansion.

Go to Solution. This stuck download issue is happening due to the transaction being stuck in a "processing" state, which you can see if you look over your Order History on your account. You may also see an old authorization charge on your payment method at the time you preordered that was refunded previously. Contacting live support to cancel your preorder and purchase this pack again will not charge you twice, advisors will ensure that any payment already taken is appropriately refunded to you. View in thread.

Register Here to get rid of ads when browsing the forum. Carl and Pam's The Sims Forum. Please login or register. Pages: [ 1 ] Go Down. Rhoxi of the Dojos Watcher Posts: Go to the Sims 4 website and order it there. Purchases through the EA app aren't registering properly, and the app will tell you that you still need to purchase the game, even though you have the receipt in your email and have actually been charged. If you have already purchased through the EA app, you can still buy it through the Sims 4 website and petition for a refund.

Sims 4 growing together wont download

Is your Sims 4 Growing Together not downloading? Well, there are so many other users that are reporting the same problem. The Sims 4 has seen a ton of additional content-filled expansions and DLC since its initial release in Sadly, it appears that a number of gamers are unable to enjoy the new content because of problems with the primary EA desktop client at the moment. The PC gaming community is well aware of how glitchy and troublesome the EA app can be at this point. Unfortunately, nothing seems to have changed since then. The fact that playing several popular games, like The Sims 4, now requires the EA app makes it look as though the issues are worse. This implies that users of Origin who bought The Sims 4 can no longer use that client.

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I see a couple of others had similar good luck. I never had a problem with Origin but the EA app has had a number of problems for me. I cant download Growing together. Showing results for. When will the issues with not being able to Download Growing Together be fixed? See comments. Message 12 of 16 Views. Here are some other games like The Sims to try out if you're looking for more sandbox life simulators. Search instead for. Downloading the old Origin app did it for me. The app to download the game pack. The problems seem to have resolved already, but if you are still having issues and if the above still doesn't work for you, try these workarounds instead:. I purchased every DLC in-app I'll try the method with reinstalling origin to hopefully trigger the download as soon as I get home and get back to you as to how it went. I took a breath, opened it up again and the downloads went one after another.

Please help! Go to Solution. Over the last few days, backend fixes have been implemented that resolved this issue for different subsets of players, these have been successful and we have seen previously blocked players able to launch Growing Together as a result.

Also, my credit card was charged. Turn on suggestions. If it isn't the app, then I've got something wrong in my setup, but none of the EA Help folks have suggested that, or given any guidance on what to look at. I would love for just a little help with actually getting it to work but all the links i've been trying on every other post about this issue have not worked. Re: I Purchased Growing Together. An expert weighs in on how you should be lathering up to keep your skin happy. This stuck download issue is happening due to the transaction being stuck in a "processing" state, which you can see if you look over your Order History on your account. Message 15 of 16 Views. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Can anyone help me?? I have the same problem when trying to download the Growing Together pack. Re: Growing Together - Unable to Download. Then when I went back to the EA app all the games were then showing as been able to download again and growing together was on the list of games ready to download. See details Show less.