Steam support

Find contact information for Steam's customer support team, including email support and knowledge steam support articles. Get help with resetting your password, sharing games, and recovering a stolen or hijacked account.

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter. Valve will, upon request via help. Consumers in some jurisdictions may have additional rights to a refund in circumstances where the game is faulty. You will be issued a full refund of your purchase within a week of approval.

Steam support

Last Updated: September 14, Fact Checked. This article was co-authored by wikiHow staff writer, Travis Boylls. Travis has experience writing technology-related articles, providing software customer service, and in graphic design. He studied graphic design at Pikes Peak Community College. There are 7 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed , times. Learn more Steam is one of the most popular digital distribution networks for PC games. Steam is used to purchase and download games , as well as connect with other players online. If issues with your Steam account or any other Steam products are interfering with your gaming fun, you can contact Steam support and either submit a ticket to describe a specific problem or have your account unlocked.

Select a product you are having an issue with. Steam will contact you via email for further assistance.

Home Discussions Workshop Market Broadcasts. Change language. Install Steam. I have an issue that requires a real person to respond to it. The automated support denies me every time. Showing 1 - 11 of 11 comments.

Home Discussions Workshop Market Broadcasts. Change language. Install Steam. It is only visible to you. If you believe your item has been removed by mistake, please contact Steam Support. This item is incompatible with Steam.

Steam support

You can request a refund for nearly any purchase on Steam—for any reason. Maybe your PC doesn't meet the hardware requirements; maybe you bought a game by mistake; maybe you played the title for an hour and just didn't like it. It doesn't matter. Valve will, upon request via help. Consumers in some jurisdictions may have additional rights to a refund in circumstances where the game is faulty.

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Steam is one of the most popular digital distribution networks for PC games. Some people look at these stock responses and just assume because it is a stock response then that somehow means that no human saw the ticket. What kind of support does Steam Community offer? Use your new credentials to sign in to Steam. Click Sign in to Steam. How do I contact Steam Community? Popular Categories. You can request a refund for nearly any purchase on Steam—for any reason. Change language. You can request a refund or get other assistance with your Steam purchases at help. Click the issue that most closely represents the issue you are having. After you retrieve the 5-digit verification code from your email, enter it in the space provided on the Support page and click Continue. You can contact their support by writing an email to support steampowered. Business Type:.

Home Discussions Workshop Market Broadcasts. Change language.

Change your email address optional. You can receive a full refund for any bundle purchased on the Steam Store, so long as none of the items in the bundle have been transferred, and if the combined usage time for all items in the bundle is less than two hours. Provide a detailed explanation of your issue. Please note that you can cancel an active subscription at any time by going to your account details. You can request a refund or get other assistance with your Steam purchases at help. If it appears to us that you are abusing refunds, we may stop offering them to you. Once cancelled, your subscription will no longer automatically renew but you will retain access to the content and benefits of the subscription through the end of your current billing cycle. Finally, log out of your Steam account and let your friend or family member log into their own Steam account. What is Steam Community's email address? Change language. No, Steam Community doesn't have live chat support. You can use this website to receive help for a variety of issue, and submit a ticket to Steam if you are unable to resolve your issue. Sign up for wikiHow's weekly email newsletter Subscribe You're all set! These exceptions will be clearly marked as nonrefundable on the Store page prior to purchase.