Surface pro won t turn on

Disconnect accessories and make sure your Surface is charged.

Recharge the battery, remove any accessories, and perform a soft reset. Jump to a Section. If your Microsoft Surface Pro won't turn on, there are a few ways to troubleshoot the problem and get it working again. The problem is usually solvable through a process of elimination. Start with the most apparent potential causes and work toward the more complex ones. There are several possible causes of a dead or faulty Surface Pro. Usually, the problem only reveals itself with its corresponding fix.

Surface pro won t turn on

All In One Tweaks. Back Up. Covert Ops. Internet Tools. Linux Distros. MajorGeeks Windows Tweaks. System Tools. Smart Defrag. K-Lite Mega Codec Pack. Sergei Strelec's WinPE. Malwarebytes AdwCleaner. CrystalDiskInfo Portable. Microsoft PowerToys. Microsoft Surface or Laptop Won't Turn on. If your Microsoft Surface or laptop doesn't turn on, here are the steps you can try to get it running again.

But, surface pro won t turn on solutions mentioned in this article can help you solve the issue. If you tried all these solutions and your Surface Pro still doesn't turn on, get in touch with the store you purchased the Surface from or the Microsoft official support service. Learn how to easily connect an external monitor to your laptop and what to do if your computer has trouble detecting it, plus how to use your iPad as a second monitor.

Get quality repairs and services, free diagnostics, and expert help right in your neighborhood. Our experts help you get the most out of your plan with premium expert tech support. January 29th, Don't worry; you're not alone in facing this tech hiccup. We're here to guide you through five effective solutions to revive your unresponsive Surface device.

If you see a black screen with a Microsoft logo and a drive cache rebuild icon in the lower-right corner, here are some solutions to try to resolve the issue. If the Surface device previously experienced an unexpected shutdown, the SSD drive cache might have been corrupted, and you'll see the drive cache rebuild icon in the lower right corner of your screen. Wait for at least 5 minutes for the cache to be rebuilt. If the icon is still on the screen after 5 minutes: Go to Solution 2. Press and hold the power button until the logo screen appears about 20 seconds. See Force a shut down and restart your Surface for more info. If Windows starts after you force a shut down and restart: Install the latest Surface and Windows updates to help prevent future problems. For more info, see Download drivers and firmware for Surface. When the Surface logo appears, release the volume-down button.

Surface pro won t turn on

Follow our in-depth, step-by-step guide on how to fix your Surface Pro issues that won't turn on, start, or wake up from sleep. Surface Pro uses an in-house UEFI firmware developed by Microsoft to improve device protection, security, and its exclusive features support hardware functionality. It will show you a message or an icon on the screen when it finds something wrong during the booting process. So you will know what is wrong and what you should do to fix the issue. That includes when your Surface Pro is overheating or has a low battery.

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No matter the issue, our experts can repair your devices fast. Covert Ops. They could also damage your battery or cause your Surface to overheat. Yes No. You can dip a Q-tip into rubbing alcohol and gently wipe down any connectors. If you are a personal user, the Personal Ultimate Edition is a good choice because it allows you to use the software on 3 PCs at the same time and you can enjoy a free lifetime upgrade service. Any additional feedback? This site in other languages x. This method should only take minutes. Your screen may flash, but don't let go of the buttons before the 15 seconds is up. By pressing submit, your feedback will be used to improve Microsoft products and services. Official Microsoft Store locations offer technical support to customers. Online support. If you use your Surface Pro or another Surface device for an extended period without plugging it in, its battery may run out of power. Release the power button when the Windows logo screen appears.

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You need to use a normal working computer on which you can build a bootable medium. If your Surface doesn't turn on even after it's plugged in, the charging cable may be damaged. Microsoft subscription benefits. Our experts help you get the most out of your plan with premium expert tech support. Here's how:. You need to set your Surface device to boot from the bootable medium. Sometimes the issue could be with the display rather than the device itself. Large battery icon. Microsoft PowerToys. If your Surface boots, back up your files immediately. Force a restart, by pressing the power button for 20 seconds. Press and hold the Power button for about 20 seconds until the Surface device restarts. You'll want to press the power button every 30 seconds to see if it worked. Also, inspect the charging cable and charging port for any damage.